Basic Info
Ehab ismail
5 years
Cairo, Egypt
Bachelor's Degree
Experienced
Work Experience
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Technical support at Vodafone
Experience DetailsTechnical support IT/Software Development, Customer Service/Support Experienced (Non-Manager) handling customer problem regarding internet Company DetailsVodafone (multinational) Cairo, Egypt More than 1000 employees Telecommunications, Marketing and Advertising N/A
Jun 2014 to present (3 years 1 month)
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IT Technical Support at Future academy
Experience DetailsIT Technical Support IT/Software Development Experienced (Non-Manager) N/A Company DetailsFuture academy Egypt 101-500 employees Education N/A
Nov 2009 to May 2014 (4 years 6 months)
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Achievements
Changing cycle of deactivation SR
Add 2 tabs on siebel
Solve adsl fiber problem in 24hrs
Deep freeze Enterprise Net support manager 12 Manage engine Team viewer 11
Education
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BSc in Information System
Education DetailsBSc Information System FUTURE ACADEMY, Egypt Not specified N/A N/A FUTURE ACADEMY
2004 - 2008
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High School - Thanaweya Amma
High School DetailsThanaweya Amma el makrizey Egypt 2004 C / Good / 65 - 75% N/A el makrizey
2004
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Training and Courses
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(A+) (N+) at future academy
Sep 2012
Training/Course Details(A+) (N+) Sep 2012 future academy N/A |
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CCNA at self study
Jun 2015
Training/Course DetailsCCNA Jun 2015 self study N/A |
Last update was today
Profile Skills and Keywords
(A+) (N+)ADSL OperationArabicCCNACustomer ServiceEducationEnglishHard WorkerHorse RidingITIT Technical SupportInformation SystemInnovativeInteractiveKasperskyMaintenanceMarketing And AdvertisingMicrocontrollersMusicMy FrendsNetworksSocialSoftware DevelopmentSoftware TesterSupportTeam PlayerTechnical SupportTelecommunicationTelecommunicationsTravelVMWareVodafoneSelf-assesed Skills
Tools and Technologies
Kaspersky
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VMWare
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Customer Service
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Microcontrollers
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Fields of Expertise
Telecommunication
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software tester
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maintenance
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ADSL Operation
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Networks
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Key Skills
Hard worker, Innovative, Social, Interactive, Team PlayerOnline Presence
