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Ehab Hamdy IsmailCoronavirus • Immediate Start

Senior System Administrator at IDP LTD

Cairo, Egypt
  • Troubleshooting
  • Information Technology (IT)
  • Service Desk
  • Vmware
  • SNOW Ticketing System

Work Experience

  • Senior System Administrator at IDP LTD

    Feb 2020 to present · 7 Months
  • IT On-Site Support Engineer at Novartis

    Jul 2018 to Jan 2020 · 1 Year 6 Months
  • Asset Management senior specialist at Novartis

    Jul 2019 to Nov 2019 · 4 Months
  • IT Service Desk Engineer at Vodafone

    Apr 2018 to Jun 2018 · 2 Months

Education

  • BSc in Information System

    Future Academy - Egypt 2004 to 2008 · 4 Years
  • High School - Thanaweya Amma

    el makrizey - Egypt 2004

Achievments

Deep freeze Enterprise Net support manager 12 Manage engine Team viewer 11

Skills
Tools and Fields of Expertise

  • Troubleshooting
  • Information Technology (IT)
  • Service Desk
  • Vmware
  • SNOW Ticketing System
  • Customer Care
  • People Manager

Languages

  • Arabic

    Advanced
  • English

    Advanced

Training & Certifications

  • CCNA

    self study · 2014
  • MCSE

    Self study · 2013
  • MCSA

    self study · 2013
  • (A+) (N+)

    future academy · 2012
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