Basic Info

Ehab ismail

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical support at Vodafone

Experience Details

Technical support

IT/Software Development, Customer Service/Support

Experienced (Non-Manager)

handling customer problem regarding internet


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications, Marketing and Advertising

N/A

Jun 2014 to present (2 years 6 months)
IT Technical Support at Future academy

Experience Details

IT Technical Support

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Future academy

Egypt

101-500 employees

Education

N/A

Nov 2009 to May 2014 (4 years 6 months)

Achievements


Changing cycle of deactivation SR
Add 2 tabs on siebel
Solve adsl fiber problem in 24hrs


Deep freeze Enterprise Net support manager 12 Manage engine Team viewer 11

Education

BSc in Information System

Education Details

BSc

Information System

FUTURE ACADEMY, Egypt

Not specified

N/A

N/A

FUTURE ACADEMY
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el makrizey

Egypt

2004

C / Good / 65 - 75%

N/A

el makrizey
2004

Training and Courses

Training/Course Details

(A+) (N+)

Sep 2012

future academy

N/A

Training/Course Details

CCNA

Jun 2015

self study

N/A

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

(A+) (N+)ArabicCCNACustomer ServiceEducationEnglishHard WorkerHorse RidingITIT Technical SupportInformation SystemInnovativeInteractiveKasperskyMaintenanceMarketing And AdvertisingMicrocontrollersMusicMy FrendsNetworksSocialSoftware DevelopmentSoftware TesterSupportTeam PlayerTechnical SupportTelecommunicationTelecommunicationsTravelVMWareVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Advanced

: Advanced

: Advanced

: Advanced

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Kaspersky

Kaspersky

: Advanced

: Extreme - I love it!

:

3-5 years

VMWare

VMWare

: Intermediate

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Intermediate

: Medium

:

Less than 1 year

Microcontrollers

Microcontrollers

: Beginner

: High

:

Less than 1 year

Fields of Expertise

Telecommunication

Telecommunication

: Advanced

: High

:

1-3 years

software tester

software tester

: Advanced

: High

:

1-3 years

maintenance

maintenance

: Advanced

: Extreme - I love it!

:

3-5 years

Networks

Networks

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Innovative, Social, Interactive, Team Player

Online Presence

https://www.facebook.com/EhabHamdy00https://www.facebook.com/EhabHamdy00

Ehab is looking for a new career opportunity. Please help by sharing…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Ehab's full profile and find more great talent and professionals to join your team.