
Ehab Salama Mahmoud
Customer service Representative at Office of Representative Bilal Al-Nahhal, Member of the Egyptian Parliament for Citizen Services
Mahmoudya, Beheira, EgyptWork Experience
Customer service RepresentativeFull Time
Office of Representative Bilal Al-Nahhal, Member of the Egyptian Parliament for Citizen Services
Jun 2023 - Present -2 yrs, 1 month
Egypt
- Job Details:Responsible for the customer service department, which in turn is responsible for meeting customers from the people of Elmahmoudya city in Beheira Governorate, finding out their demands and requirements, finding solutions to their problems and presenting them to Mr. Representative, member of the Egyptian Parliament and head of our services headquarters, and then communicating with the responsible gentlemen to provide the necessary needs to serve the people.
traineeInternship
- Job Details:During the field training period in the branch of Banque Misr, I learned a lot of things and acquired some skills such as the skill of communication with customers and customer satisfaction, the importance of financial digitization, and I extracted MEZAA cards for customers and learn how to open accounts and I can difference between all types of accounts for individuals or companies, and gained information about loans and steps for extracting loans and calculated interests on them.
traineeInternship
CIB
Jul 2022 - Aug 2022 -1 month
- Job Details:Online training about (ENTREPRENEURSHIP)
TraineeInternship
- Job Details:This training was about bank products and department and the relation between banks and the central bank
Education
Bachelor's Degree in Accounting
Damanhour UniversityJan 2019 - Jan 2023 - 4 yr
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
EXCEL
ALMENTOR·2023TRAINING FOR EMPLOYMENT
EGYPTIAN BANKING INSTITUTE·2023MICROSOFT OFFICE 360
OXFORD INSTITUTE·2022ENGLISH
OXFORD INSTITUTE·2022FINTECH
ALMENTOR·2022