Yahya Mohammed Alnaqqep

It SpecialistFull Time

• Job Details:Responsibilities: •Respond to customers technical support requests. •Diagnosing and fixing hardware and software issues in smartphones, PCs and laptops. •Diagnosing and fixing network issues. •Installing and updating operating systems and apps on windows, android and IOS. •Monthly and weekly technical support visits to our customers. •Managing customers windows server (Active Directory, Group Policy, Shared Drives, etc...). •Managing customers network (Access Points, Switches, NAS, etc...) •Managing customers Microsoft 365 (Exchange, Office, etc..)