Basic Info

Ebram Helmy

1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Workflow process Engineer at Centro Global Solutions

Experience Details

IT Workflow process Engineer

IT/Software Development

Entry Level

N/A


Company Details

Centro Global Solutions (multinational)

Cairo, Egypt

501-1000 employees

Business Services - Other

N/A

Dec 2016 to present (1 year 1 month)
Internet Technical Support Agent at Vodafone

Experience Details

Internet Technical Support Agent

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com.eg

Apr 2016 to Jul 2016 (3 months)
Call Center at Mobinil

Experience Details

Call Center

Customer Service/Support

Student

N/A


Company Details

Mobinil

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2012 to Sep 2012 (3 months)

Education

BA in Computer Science

Education Details

BA

Computer Science

Akhbar Al-Youm Academy, Egypt

C / Good / 65 - 75%

N/A

N/A

Akhbar Al-Youm Academy
2010 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Narmer Language School

Egypt

2009

A / Excellent / 85 -100%

N/A

Narmer Language School
2009

Training and Courses

Java at YAT
Sep 2010

Training/Course Details

Java

Sep 2010

YAT

N/A

Training/Course Details

Web Design And Development Diploma

Dec 2016

AMIT

HTML5 CSS3 JavaScript JQuery Bootstrap PHP MySQL Laravel 5.2

Jobseeker photo

Profile Skills and Keywords

ArabicBusiness Services - OtherCSSCSS3Call CenterCentro Global SolutionsComputer ScienceCustomer ServiceEnglishExecutorHTMLHard WorkerHelp DeskITIT Workflow Process EngineerInformation Technology (IT)InteractiveInternet Technical Support AgentJQueryJavaJavaScriptMicrosoft ExcelMicrosoft WordPlannerSoftware DevelopmentSupportSupportiveTelecommunicationsVodafoneWeb Design And Development Diploma

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: High

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

More than 7 years

HTML

HTML

: Advanced

: High

:

Less than 1 year

CSS

CSS

: Advanced

: High

:

Less than 1 year

CSS3

CSS3

: Advanced

: High

:

Less than 1 year

javaScript

javaScript

: Intermediate

: High

:

Less than 1 year

jQuery

jQuery

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Information Technology (IT)

Information Technology (IT)

: Intermediate

: High

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Intermediate

: Little

:

Less than 1 year

Help Desk

Help Desk

: Intermediate

: High

:

Less than 1 year

Key Skills

Executor, Planner, Hard worker, Interactive, Supportive

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