Ebrahim Mohamed
UI/UX Designer
Kafr Aldawar, Beheira, EgyptWork Experience
UI/UX DesignerFreelance / Project
FreePL Logistics
Feb 2024 - Apr 2024 -2 months
Egypt , Cairo
- Job Details:Collaborated with cross-functional teams to redesign the company website and job application system, making it easier for applicants to complete forms and track progress. Improved user satisfaction by streamlining the dashboard and communication workflow and addressing common customer pain points. Gained experience in clear communication, patience, and problem-solving while gathering feedback from diverse users.
UI/UX DesignerFreelance / Project
Alawwal Capital
Dec 2023 - Jan 2024 -1 month
Saudi Arabia
- Job Details:Designed a mobile app that allowed Saudi citizens to explore real estate and investment opportunities more easily, focusing on accessibility and clarity. Provided step-by-step guidance for non-technical users, strengthening skills in explaining complex information in simple terms. Actively supported stakeholders, mirroring customer support interactions in understanding client needs.
Product DesignerFreelance / Project
Appedia Talent
Sep 2023 - Nov 2023 -2 months
Qatar
- Job Details:Designed a mobile app for the Qatari employment platform aimed at simplifying access to career resources and integrating educational features for the Qatari citizens such as courses and skill-building materials, creating a clear and supportive journey for users to find opportunities and grow their skills. Contributed to the business strategy by helping plan a profit model through paid courses and a rewards system where users could earn points for discounts and purchases. Strengthened customer-first thinking, ensuring the app balanced user needs with business goals.
Data Entry ClerkFull Time
HeroNet Office
Oct 2020 - Jun 2023 -2 yrs, 8 months
Egypt , Beheira
- Job Details:Assisted walk-in clients with account and service-related issues, providing professional front-desk support. Balanced multitasking between administrative duties and direct client interactions, ensuring timely issue resolution. Learned how to stay calm and empathetic under pressure, building trust with customers.
Skills
- typing speed & accuracy
- Front desk
- Time Management
- Patience & Stress Management
- Microsoft Office
- Process Improvement
- Reporting
- Empathy & active listening
- Conflict Resolution
- De-escalation
View More
Languages
English
Advanced
Training & Certifications
Life Skills Training
MBS Training Team·2023Mobile Apps Development Course
YAT Learning Centers·2023Introduction to Web Development Course
Udacity·2022Advanced User Experience Design Nanodegree
Udacity·2022