Basic Info

Dyan Rose Nones

2 years

Batangas, Philippines

Bachelor's Degree

Experienced

Work Experience

Food and Beverage Attendant/Assistant Manager at Batangas Country Club Hotel & Resort

Experience Details

Food and Beverage Attendant/Assistant Manager

Customer Service/Support, Hospitality/Hotels/Food Services, Administration

Experienced (Non-Manager)

The food & beverage attendant is the first employee to interact with arriving guests as they enter the restaurant. She should ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.Welcome the guests by greeting them as per the standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

After everyday duty at the restaurant we do a daily sales report and file it for future reference.


Company Details

Batangas Country Club Hotel & Resort

Batangas City, Philippines

N/A

Travel and Tourism, Hospitality/Hotels, Food Services/Restaurants/Catering

N/A

Jan 2015 to Jun 2016 (1 year 5 months)
Accounting Clerk/EDP Personnel at Beredo Marketing and General Merchandise

Experience Details

Accounting Clerk/EDP Personnel

Accounting/Finance, Marketing/PR/Advertising , Administration

Entry Level

Reconciles bank statements by comparing statements with general ledger.
Maintains accounting databases by entering data into the computer; processing backups.
Verifies financial reports by running performance analysis software program.
Determines value of depreciable assets by running depreciation software program.
Protects organization's value by keeping information confidential.
Updates job knowledge by participating in educational opportunities.
Accomplishes accounting and organization mission by completing related results as needed.


Company Details

Beredo Marketing and General Merchandise

Batangas City, Philippines

11-50 employees

Accounting and Auditing Services, Business Supplies and Equipment , Wholesale Trade

N/A

Jun 2013 to Nov 2013 (5 months)
Hotel Operations (intern) at Diamond Suites & Residences

Experience Details

Hotel Operations (intern)

Customer Service/Support, Hospitality/Hotels/Food Services, Tourism/Travel

Student

Responsible for handling front office reception and administration duties, including greeting guests or welcoming the guest, answering phones, handling company inquiries, and sorting and distributing mail.

The food & beverage attendant is the first employee to interact with arriving guests as they enter the restaurant. She should ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.Welcome the guests by greeting them as per the standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.


Housekeepers perform a lot of physical work such as dusting, mopping, cleaning and doing laundry. It refers to the maintenance and upkeep of premises of a hotel.


Company Details

Diamond Suites & Residences

Cebu City, Philippines

101-500 employees

Hospitality/Hotels, Travel and Tourism, Consumer Services

N/A

Jun 2012 to Jun 2012 (1 month)
CruiseShip Operation (intern) at M/V St. Pope John Paul II

Experience Details

CruiseShip Operation (intern)

Hospitality/Hotels/Food Services, Tourism/Travel, Customer Service/Support

Student

Responsible for handling front office reception and administration duties, including greeting guests or welcoming the guest, answering phones, handling company inquiries, and sorting and distributing mail.

The food & beverage attendant is the first employee to interact with arriving guests as they enter the restaurant. She should ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.Welcome the guests by greeting them as per the standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Housekeepers perform a lot of physical work such as dusting, mopping, cleaning and doing laundry. It refers to the maintenance and upkeep of premises of a hotel.


Company Details

M/V St. Pope John Paul II

Manila, Philippines

101-500 employees

Consumer Services , Travel and Tourism, Food Services/Restaurants/Catering

N/A

Jun 2012 to Jun 2012 (1 month)
Travel Agency (intern) at D’ Travellers Guide Co. Travel & Tours

Experience Details

Travel Agency (intern)

Customer Service/Support, Tourism/Travel

Student

A travel agent's role is to help people plan, choose and arrange their holiday. They will usually work to a budget set out by whoever is planning the holiday. They also offer advice and opinions on where to go and local tourist attractions, events and customs. Collecting and processing payments. Advising clients on travel arrangements, e.g. visas and passports. Sending out tickets to clients. Keeping clients up to date with any changes.


Company Details

D’ Travellers Guide Co. Travel & Tours

Manila, Philippines

1-10 employees

Construction - Residential & Commercial/Office, Consumer Services , Travel and Tourism

N/A

Jan 2011 to Mar 2011 (2 months)
Hotel Operations (intern) at Crown Regency Hotel

Experience Details

Hotel Operations (intern)

Hospitality/Hotels/Food Services, Tourism/Travel, Customer Service/Support

Student

Responsible for handling front office reception and administration duties, including greeting guests or welcoming the guest, answering phones, handling company inquiries, and sorting and distributing mail.

The food & beverage attendant is the first employee to interact with arriving guests as they enter the restaurant. She should ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.Welcome the guests by greeting them as per the standards and respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Housekeepers perform a lot of physical work such as dusting, mopping, cleaning and doing laundry. It refers to the maintenance and upkeep of premises of a hotel.


Company Details

Crown Regency Hotel

Cebu City, Philippines

101-500 employees

Hospitality/Hotels, Food Services/Restaurants/Catering

N/A

Apr 2010 to May 2010 (1 month)

Education

BS in International Travel & Tourism Management in Transportation

Education Details

BS in International Travel & Tourism Management

Transportation, Hospitality, Customer Service

Lyceum of the Philippines University, Philippines

A / Excellent / 85 -100%

N/A

N/A

Lyceum of the Philippines University
2009 - 2013
High School - Other

High School Details

Other

Bauan Technical High School

Philippines

2009

A / Excellent / 85 -100%

N/A

Bauan Technical High School
2009

Certifications

Certificate details

Highest Ranking in Amadeus Examination

Mar 2013

N/A

N/A

N/A

Amadeus

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAccounting And Auditing ServicesAccounting Clerk/EDP PersonnelAdministrationAssistantAwardsBusiness Supplies And EquipmentCateringCompanionshipComputer SkillsConstruction - Residential & CommercialConsumer ServicesCruiseShip OperationCustomer ServiceCustomer-orientedDiscovering New ThingsEnglishFinanceFood And Beverage Attendant/Assistant ManagerFood ServicesFriendlyGood LeaderHandles StressHard WorkerHighest Ranking In Amadeus ExaminationHospitalityHotel OperationsHotelsIncentivesInitiativeInsuranceMarketingMicrosoft OfficeOfficeProfessionalRestaurantsSupportSurfing The NetTeam PlayerTeam WorkTelecommunicationTourismTransportationTravelTravel AgencyTravel And TourismWatching TelevisionWholesale Trade

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Computer Skills

Computer Skills

: Advanced

: Extreme - I love it!

:

5-7 years

Telecommunication

Telecommunication

: Advanced

: Extreme - I love it!

:

5-7 years

Fields of Expertise

customer service

customer service

: Advanced

: Extreme - I love it!

:

5-7 years

Assistant

Assistant

: Advanced

: Extreme - I love it!

:

Less than 1 year

Accounting

Accounting

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Customer-oriented, Initiative, Handles Stress, Team Player

Online Presence

nayd_esor@yahoo.com

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