islam hassan shahin

senior sales assistant Full Time

senior sales assistant Full Time

• Job Details:• Managing day-to-day operations of the store. • Handling local incoming and outgoing mails. • Identify / develop training platforms, manage and up skill the team within the region. • Continuously review and implement best business practices to ensure deliver of effective and professional service to both internal and external customers. • Generate Brand weekly and monthly feedback and operations report weekly basis to update overall business status in regards to the set objectives. • Handling regional team and managerial duty roster and coordinate with the operations team. • Conduct training program such as Customer service, Implementing Merchandise skills, Conduct Brand Induction training for the newly hired staffs. • Implement Policies and Procedures and involved in setting up the Public Relations to the rest of the team. • Managing the retail store to company standards in sales, staffing, visual merchandising and operations, & submits the report to the management. • Providing customers with excellent quality product, fast and friendly service, warm and comfortable environment & responds proactively to prevent and resolve customer's situations. • Counseling team members, facilitates team members in training efforts, conducting regular performance reviews. • Perpetuates company philosophy and culture in order to promote the store and company image. • Effectively motivates & mobilizes people to work towards a given goal and most importantly to also function as a team is worthy talents. • Creates sales volume growth and manages a profitable store. • Assisting at the customer service desk. • Handling customer queries. • Proper re-addresses of customer complaints. Skills: It& accounting modern accounting: • From the Arab academy for science & technology in cooperating with The American university in Cairo (AUC) . Yat professional diploma in accounting: • In windows discovering the internet ,MS excel2002, MS access 2002, Accounting macros. • Banking with computer & accounting with computer. QUALIFICATION: • Bachelor of Commerce from the University of Alexandria.