Basic Info

Mohamed Abdul Wahab

2 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Senior Training and Development Executive at MERIC Training, Development and Consulting

Experience Details

Senior Training and Development Executive

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

● Organize, develop or source training programs to meet specific training needs

● Develop training aids such as manuals and handbooks

● Inform client about training options (off-the-shelf training courses,in-house training,

conferences, seminars,online courses)

● Map out training plans for clients if needed.

● Draft proposals for potential clients.

● Handle customers’ written and verbal inquiries.

● Coordinating logistics for training events by managing the training calendar and schedules,

allocating trainers to training activities. design and apply assessment tools to measure training

effectiveness

● Monitor trainers` performances to ensure trainings delivered are up to standards and that the

training agenda is efficiently followed.

● Formulate training evaluation forms to evaluate (e.g., quality of training, training content,

activities, training provider/trainer).

● Ensure all materials are up-to-date, version controlled.

● Provide detailed reporting on the outcomes of the training and outstanding development needs

for a suitable handover to operations. coordinate off-site training activities for employees

● Manage and maintain in-house training facilities and equipment.


Company Details

MERIC Training, Development and Consulting

Cairo, Egypt

11-50 employees

Education

www.meric.co

Nov 2013 to present (3 years 1 month)
Customer Service Agent at Etisal

Experience Details

Customer Service Agent

Customer Service/Support

Entry Level

N/A


Company Details

Etisal

Cairo, Egypt

101-500 employees

Telecommunications

N/A

Jul 2013 to Nov 2013 (4 months)
Teacher (volunteer) at Resala Charity Organization

Experience Details

Teacher (volunteer)

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

Resala Charity Organization

Cairo, Egypt

101-500 employees

Non-Profit Organizations

www.resala.org

Mar 2011 to Sep 2011 (6 months)

Achievements


Mr. Abdul Khalek has been recently promoted to hold the job position title as a ‘Senior Training Executive’.
Throughout his employment at MERIC, Mr. Abdul Khalek has proven to be highly knowledgeable, dedicated, innovative, ethical and a superb team-player. He carried out all duties entrusted to him willingly, effectively and to our entire satisfaction. I am sure Mr. Abdul Khalek participation in your valued Program will be a success.



Education

College Diploma in Human Resources Management Diploma

Education Details

College Diploma

Human Resources Management Diploma

American University in Cairo (AUC), Egypt

Not specified

The program is valuable for th

N/A

American University in Cairo (AUC)
2016 - 2017 (Expected)
BA in Business Management

Education Details

BA

Business Management, information Technology

Sadat Academy for Management Sciences, Egypt

Not specified

-Internet/Web Development -Ad

N/A

Sadat Academy for Management Sciences
2008 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Shorfaa

Egypt

2008

A / Excellent / 85 -100%

N/A

Al Shorfaa
2008

Training and Courses

A+ at Self Study
Jan 2013

Training/Course Details

A+

Jan 2013

Self Study

N/A

Training/Course Details

Advertising PSD & AI

Jan 2014

Self Study

N/A

Training/Course Details

Customer Service

Jan 2014

Etisal internation

N/A

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

A+Adobe PhotoshopAdvertising PSD & AIAnalyticalArabicBusiness ManagementC#Customer ServiceCustomer Service AgentCustomer ServicesCustomer-orientedEducationEnglishFrenchHuman Resources Management DiplomaInformation TechnologyInnovativeInternetMarketingMicrosoft OfficeNon-Profit OrganizationsOracle DeveloperOrganizerProblem SolverSalesSenior Training And Development ExecutiveSupportTeacherTelecommunicationsTraining

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Intermediate

: Fluent

: Intermediate

French

French

: Advanced

: Beginner

: Intermediate

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

1-3 years

Marketing

Marketing

: Intermediate

: Extreme - I love it!

:

1-3 years

C#

C#

: Beginner

: High

:

Less than 1 year

Oracle developer

Oracle developer

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Services

Customer Services

: Expert

: Extreme - I love it!

:

1-3 years

Training

Training

: Expert

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Customer-oriented, Organizer, Problem Solver, Innovative

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