HL
HADIL LULU
compliance system adminstrator at Lulu International Group
Abu Dhabi, United Arab EmiratesWork Experience
compliance system adminstratorFull Time
- Job Details:Job Role: First Level Support To the Compliance Officers/MLRO, Compliance Executives in Maintaining the Business Rules, Scenarios, and Lists With In Anti Money Laundry & Combating Financial Terrorism (AML & CFT) Maintaining the AML system to meet the business requirements set by the chief compliance officer or compliance officer/MLRO, including the Lists, rules and scenarios for the alert generation process. Complete and maintain appropriate documentation for any activity or action executed and related to the maintenance of the AML system. Conducting periodic analysis of alerts generate by the AML system on an agreed timescale ( monthly). Informing the compliance officer about any suspicious indicators, and assign the relevant alert to the compliance officer for further investigations/actions to be taken. Assist the chief compliance officer and the compliance officers to implement a proper and automated AML/CFT Compliance program Monitors the performance of the Compliance Program and relates activities on a continuing basis, taking appropriate steps to improve its effectiveness. Works with department managers to make improvements to systems in order to correct any violations or operational deficiencies found, and prepares responses to the audit reports for the Senior Management Team - Review advertisements and new products to ensure compliance. Works with department managers to make improvements to systems in order to correct any violations or operational deficiencies found, and prepares responses to the audit reports for the Senior Management Team - Review advertisements and new products to ensure compliance. Translate English to Arabic and vice versa (notices, authority’s inquiries, quarter reports, STR’S, etc.) Monitors, Plan and coordinates of all compliance activities in branches, offices, or other departments. Prepare financial or regulatory reports required by laws, regulations, or boards of directors. Develop, administer and monitor a program that ensures the compliance with all applicable laws and regulations. Collaborates with other departments (e.g., Risk Management, Internal Audit, Employee Services, etc.) to direct compliance issues to appropriate existing channels for investigation and resolution. Manages day-to-day operation of the Program. Develop, initiate and maintain policies and procedures that ensures the compliance with all applicable laws and regulations to prevent illegal, unethical, or improper conduction Develops and oversees a system for uniform handling of such violations. Develop an effective compliance training program, including appropriate introductory training for new employees as well as ongoing training for all existing employees.
pharmacist trainee- derma advisorFull Time
al mufid pharmaceutical trading company- bin sina pharmacy
Sep 2013 - Mar 2014 -6 months
United Arab Emirates , Abu Dhabi
- Job Details: Providing advice about health issues, symptoms and medications in response to customer enquiries. ordering, selling and controlling medicines and other stock meeting medical representatives keeping statistical and financial records Supervising the work of less experienced and less qualified staff. Marketing in various fields, dealing with diverse health care & customers in all pharmaceuticals & pharmaceutical beauty field.
customer service- call centerFull Time
- Job Details: Answering queries and offering information, Keep up-to-date with all the latest products and promotions so i can explain it to customers who may be interested. Answers inquiries by clarifying desired information; researching, locating, and providing information. Offer & Apply for Loans (personal, car, home, educational, credit cards, etc.) Resolves problems by clarifying issues; researching and exploring answers and alternative solutions Implementing solutions; escalating unresolved problems. Fulfils requests by clarifying desired information; completing transactions; forwarding requests. Accurate interpretation, compilation, and entering of data in the computer system. Storing correct information in the desired database locations. Completion of the required task within the desired deadline. Making sure every customer who comes through the door leaves happy, provides help and advice whenever I can. Cross selling.
Education
BA in pharmacy
Al Azhar UniversityJan 2007 - Jan 2013 - 6 yr
BS in Pharmacy
al azhar university of gazaJan 2007 - Jan 2013 - 6 yr
High School - Thanaweya Amma
Palestine high schoolJan 2005
Achievements
At high school I was been chosen for Macromedia Flash MX at the IT Education Project Boot Camps June 2004.
Skills
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
Anti-Money Laundry and Combating Terrorism Finance
FERG·2014English (Pre-Tofel & Tofel Preparation 2005)
emirates technology institute·2005