Basic Info

Dana Justin Jose Pan

Less than 1 year

Dubai al karama, United Arab Emirates

Bachelor's Degree

Entry level

Work Experience

Technical Customer Service Representative at Sitel Philippines Corporation

Experience Details

Technical Customer Service Representative

Customer Service/Support

Entry Level

Answering inbound customer calls related to repair appointment status, parts order, appliance warranty, carry-in service information.
Assisting customers’ requests: general information inquiry, creating repair service appointment, filling billing disputes and IW replacement.
Selling service contract to customers’ laundry and kitchen appliances.


Company Details

Sitel Philippines Corporation

Pasig City,Manila, Philippines

More than 1000 employees

FMCG

WWW.Sitel.com

May 2014 to Dec 2015 (1 year 7 months)
Stock Surveyor at Philippine National Food Authority

Experience Details

Stock Surveyor

Quality

Entry Level

Responsible for surveying the estimated monthly commercial rice grain stocks of registered granary owners and retailers at southern district of Palawan.


Company Details

Philippine National Food Authority

PUERTO PRINCESA CITY, Philippines

501-1000 employees

Capital Markets

N/A

Jul 2012 to May 2014 (1 year 10 months)
Student Trainee (intern) at Philippine Shell Foundation

Experience Details

Student Trainee (intern)

Engineering - Oil & Gas/Energy

Student

Learned about lorry pre-entry inspection, loading (accuload setting, water extraction testing) and delivery monitoring of fuels (GPS) at Shell Depot Palawan Branch.


Company Details

Philippine Shell Foundation

PUERTO PRINCESA CITY, Philippines

More than 1000 employees

Chemicals

www.Shell.com

May 2012 to May 2012 (1 month)

Education

College Diploma in Drilling engineering, petrophysics,reservoir engineering, well completion engineering

Education Details

College Diploma

Drilling engineering, petrophysics,reservoir engineering, well completion engineering

PALAWAN STATE UNIVERSITY, Philippines

B / Very Good / 75 - 85%

Drilling technology,Petroleum,general,organic and physical chemistry.pet thermodynamics, unit operations 1&2,petrophysics,pet production,subsea engineering, reservoir engineering.

N/A

PALAWAN STATE UNIVERSITY
2009 - 2014
High School - Other

High School Details

Other

San Francisco Javier College

Philippines

2009

B / Very Good / 75 - 85%

Graduate

San Francisco Javier College
2009

Certifications

SMAWNC2
Oct 2014

Certificate details

SMAWNC2

Oct 2014

Passed

N/A

N/A

TESDA-PPSAT

N/A

Training and Courses

Training/Course Details

HSE training

May 2014

Petrosphere Learning Systems Inc.

Competent

Training/Course Details

Firefighting Training

Sep 2012

Puerto Princess City Fire Station

Passed

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

And Articles(fiction & TechnologiesArtificial IntelligenceBuilding Up New FriendsCapital MarketsChallengeChemicalsCiboodleCustomer ServiceCustomer-orientedDetails-orientedDrilling Engineering, Petrophysics,reservoir Engineering, Well Completion EngineeringEnglishEtc.)FMCGFirefighting TrainingFun And Pleasant Co-workersGoing Into New Places To Enjoy The Beauty Of The SceneryGuitar)beginner LevelHSE TrainingHandles StressHard WorkerISO 9001:2015InitiativeInternetMicrosoft ExcelMicrosoft PowerPointMs WordOccupational Health & SafetyOpportunitiesPlaying Music(pianoQuality AssuranceQuality ControlReading Inspirational BooksReportingSMAWNC2Sports (table Tennis) And Other Ball GamesStock SurveyorStudent TraineeSupportTechnical Customer Service RepresentativeTechnical Customer Support RepresentativeTraveling

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Intermediate

: Advanced

Tools and Technologies

Ms word

Ms word

: Advanced

: High

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Ciboodle

Ciboodle

: Advanced

: High

:

1-3 years

Internet

Internet

: Advanced

: High

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Intermediate

: High

:

3-5 years

Fields of Expertise

Reporting

Reporting

: Intermediate

: Medium

:

1-3 years

Technical Customer Support Representative

Technical Customer Support Representative

: Beginner

: High

:

1-3 years

Occupational Health & Safety

Occupational Health & Safety

: Beginner

: High

:

Less than 1 year

ISO 9001:2015

ISO 9001:2015

: Beginner

: Medium

:

Less than 1 year

Key Skills

Hard worker, Customer-oriented, Initiative, Details-oriented, Handles Stress

Online Presence

https://ae.linkedin.com/in/dana-justin-jose-pan-6421048bhttps://www.facebook.com/danajustinjose.pan

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