Basic Info

Amira mahmoud

4 years

Al Haram, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer Service at Mobinil Company

Experience Details

Customer Service

Customer Service/Support

Experienced (Non-Manager)

• Customer agent, my role was replying on customers, listening to their inquiries, telling them some information and solving their problems.


Company Details

Mobinil Company

Smart Village. Giza, Egypt

More than 1000 employees

Telecommunications

N/A

Mar 2015 to Jun 2015 (3 months)
Ticketing Agent at Tanis tours

Experience Details

Ticketing Agent

Tourism/Travel

Experienced (Non-Manager)

• Ticketing Agent, I was reserving tickets by taking the names of passengers and their Ages.
• Also I must know the destination of the passengers.
• The fares of Tickets depends on the kind of the class that available on the system, their destination and the age of Passengers whether they are Adults, Child and Infants.
• The second step was issuing the ticket and for every passenger a private ticket.


Company Details

Tanis tours

Giza, Egypt, Egypt

101-500 employees

Airlines/Aviation

N/A

Dec 2008 to Nov 2010 (1 year 11 months)
Telesales international at Forte

Experience Details

Telesales international

Sales/Retail

Experienced (Non-Manager)

I worked as a telesales international representative. I called business owners within Australian’s companies in which we found deals to sell landlines.


Company Details

Forte (multinational)

Smart Village. Giza, Egypt

101-500 employees

Telecommunications

N/A

Aug 2008 to Nov 2008 (3 months)
English teacher at Private school

Experience Details

English teacher

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

I Worked as an English teacher. I prepared lessons for students which include vocabulary and grammar.
Made role plays to make students more active and more Absorb.
Discuss the lessons together to make them more understanding.
There are some points I followed during my job which represent in the below.
Professional means ethical and respect community member.
Facilitator means classroom discussions and assessment.
Builder means relationship and self-esteem.
Communicator means encouragement
In addition to that, I conduct myself in an ethical manner and consider the rights of my students when interacting with them and making decisions on their behalf.


Company Details

Private school

Giza, Egypt, Egypt

101-500 employees

Education

N/A

Sep 2006 to Jun 2008 (1 year 9 months)

Education

Bachelor of Accounting in Accounting,Marketing and Economy

Education Details

Bachelor of Accounting

Accounting,Marketing and Economy

Banha University, Egypt

Not specified

N/A

N/A

Banha University
2002 - 2006
High School - Other

High School Details

Other

Gamal AbdelNaser Secondary School

Egypt

2001

Not specified

N/A

Gamal AbdelNaser Secondary School
2001

Training and Courses

Training/Course Details

1. E-commerce Entrepreneurship 2 at (EFE) Education for employment sponsored by souq.com

Dec 2014

Education for Employment

Studied how to be an entrepreneur, Soft skills, Market research, English with an American trainer.

Training/Course Details

E-marketing

May 2013

Seo era company

SEO (search engine optimization). Social media via Facebook, twitter, YouTube and Instagram.

Training/Course Details

E-Marketing Specialist

Apr 2012

Institute Of E-Commerce & Technology

• Create blogs ( http://newsouq.blogspot.com.eg/ ) • E-marketing using: • SEO (search engine optimization). • Social media via Facebook, twitter, YouTube and Instagram. • Find strong keywords using google AdWords. • Monitor and analyze the performance of site visits.

Training/Course Details

Reservation

May 2008

Cairo Business Center

3.Training Airline Reservation Ticketing and Fare Construction.

Training/Course Details

ICDL

Mar 2008

Future Generation Foundation

4.Training the International Computer Driving License ( ICDL) , Version 4.0.

Training/Course Details

English and computer

Sep 2007

Future Generation Foundation

6. Training the Basic Business skills Acquisition (BBSA) Cairo, Egypt Sponsored by The Future Generation Foundation (FGF) during the period from June 2007 to September 2007. o Developed Language and Computer skills o Enhanced Presentation & project development skills o Acquired basic business skills including: marketing, sales, accounting, business correspondence and report writing.

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

1. E-commerce Entrepreneurship 2 At (EFE) Education For Employment Sponsored By Souq.comAccounting,Marketing And EconomyAdobe PhotoshopAirlinesAviationBusiness DevelopmentCustomer ServiceE-Marketing SpecialistE-marketingEducationEnglishEnglish And ComputerEnglish TeacherForteGymHard WorkerICDLInteractiveInternet SearchListen To Indian And Foreign SongsMicrosoft OfficeMicrosoft WindowsOrganizerPersistentReservationRetailSalesSocialSocial Media And Create BlogsSupportTelecommunicationsTelesales InternationalTicketing AgentTourismTravelWatch Indian And Foreign Movies

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Fluent

Tools and Technologies

Adobe Photoshop

Adobe Photoshop

: Advanced

: High

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Internet Search

Internet Search

: Advanced

: High

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Advanced

: High

:

More than 7 years

Fields of Expertise

social media and create blogs

social media and create blogs

: Advanced

: Extreme - I love it!

:

5-7 years

Key Skills

Hard worker, Organizer, Persistent, Social, Interactive

Online Presence

https://www.facebook.com/princess.fe2

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