Basic Info

Doaa Yones

14 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Office Manager at Haidy Co. for import & Export

Experience Details

Office Manager

Administration

Manager

• Establishing new branches for the company
• Collecting data for new clients
• Making all necessary communications between our branch at Cairo, our Store, and the head office at China
• Follow up with the Customer clearance till Cargo reached its final destination
• Collecting financial indebtedness from customers
• Making monthly reports for the head office regarding work activities
• Supervising the delivery of the goods at the store
• Following up all the procedures of the cargo till all the deal is completed.
• Direct the tasks to the appropriate staff member.
• Assist in the planning and the preparation of meetings, conferences.
• initiate market study for new market requirements
• Maintain an adequate inventory of office supplies.
• Respond to Clients inquiries
• Provide administrative services for the Chief.
• Responsible for business trip arrangements for clients.
• implement office policies, Organize office operations and procedures,
• Assign and monitor clerical and secretarial functions.
• Reviews incoming correspondence; initiates replies as appropriate.
• Fulfill office requirements (stationeries, I.T supplies, ..etc.)
• Creates and maintains database and spreadsheet files.
• Acts as custodian of corporate documents and records.
• Perform data entry and scan documents when necessary
• Keep and maintain an accurate record of papers and electronic correspondence.
• Completes operational requirements by scheduling and assigning employees; following up on work results.
• Making decisions and delegating tasks to employees.
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager.
• Oversee office boy and other junior staff
• Perform other related administrative duties as required.
• Ensure that service levels are maintained to the highest degree and particular attention is paid to clients to ensure that all clients receive the highest quality of service and attention.
• Assist with the appropriate recruitment and selection procedure for new staff.
• Monitor staff attendance, sickness absence and annual leave.
• Plan and coordinate administrative procedures and systems and devise ways to streamline processes.


Company Details

Haidy Co. for import & Export

Cairo, Egypt

N/A

Import and Export

N/A

May 2015 to Jul 2017 (2 years 2 months)
Office Manager & H.R Generalist at EcoConServ Co

Experience Details

Office Manager & H.R Generalist

Administration

Senior Management (e.g. VP, CEO)

• Providing administrative services for the General Manager
• Scheduling the Chairman Calendar
• Checking company E-mails daily
• Answering clients phone calls
• Maintaining filling system
• Spreading and follow up Office Memos
• Making preparations for committee meetings
• Taking Minutes for general meetings
• Fulfilling office requirements (stationeries, I.T supplies, ..etc.)
• Supervising maintenance (photocopier, printers, computers, website, landlines,…)
• Making all kinds of reservations (hotel accommodation, trains, planes, ….)
• Getting required Visas
• Editing company manual and policy
• Organizing workshops and hearing sessions
• Managing all logistics for workshops and hearing sessions
• Following all pending issues with various departments
• Composing confidential correspondence, reports, and other documents
• Handling Petty cash
• preparing payment requests and purchase orders
• Managing social media
• Supervising and directing drivers and support staff
• Interviewing new staff
• Handling Health Insurance file for employees
• Managing time sheet for employees,
• Handling Annual Leaves for employees
• Counting Extra hours for the staff
• Carrying out performance appraisals
• Conducting orientations for new employees
• Assigned training for employees


Company Details

EcoConServ Co

Cairo, Egypt

51-100 employees

Environmental Services

N/A

Feb 2010 to Jan 2015 (4 years 11 months)
Office Manager & interpreter at Fraport Die Airport (German Company was managing Cairo Airport)

Experience Details

Office Manager & interpreter

Administration

Senior Management (e.g. VP, CEO)

• • Translating all letters and correspondences from Arabic to English and vice versa
• Interpreting the conversations between the Airport employees and the Chairman
• Preparing the agenda and making the minutes for the Executive Meetings
• Making calendar for the appointments and meetings
• Doing internet researches
• Directing the junior secretaries toward the aspects of work.
• Reviewing all letters and memos
• Greeting visitors and callers and handling their inquiries
• Arranging touristic tours for the German consultancies
• Writing Quarterly Reports
• Making daily follow up for our letters and memos
• Carrying out other office management tasks
• Monitoring inventory of office supplies
• Purchasing office materials
• Verifying costs and expenses
• Ensuring all Practice Protocols are understood and adhered to.


Company Details

Fraport Die Airport (German Company was managing Cairo Airport) (multinational)

Cairo, Egypt

N/A

Airlines/Aviation

N/A

Nov 2003 to Dec 2009 (6 years 1 month)
Sales Assistant at Olympic Electric

Experience Details

Sales Assistant

Sales/Retail

Experienced (Non-Manager)

• Making the Sales Reports
• Supervising Call Center Reports
• Directing sales persons
• Following up the delivery of the products with the Logistic Department
• Coordinating the needs of the Sales Department with the Various departments
• Arranging the Outer Sales Fairs
• Making Customer Survey
• Receiving Customers problems and complains regarding the direct sales
• Following up the complains till reaching a final solution
• Recording client’s complaints and suggestions on
• Responding to client’s needs and inquiries.
• Making Monthly Direct Sales Analysis


Company Details

Olympic Electric

Egypt

501-1000 employees

Warehousing

N/A

Aug 2001 to Oct 2003 (2 years 2 months)

Achievements


1-Bachelor of English Language and Literature, from the Faculty of Arts English Literature Section, Ain Shams University - 1999-Grade (good) 2- H.R. Management Diploma at AUC – 2016 3- Business Administration Course at AUC (in progress) 4- Microsoft Certified Office Specialist 5- French language and Translation at Cairo University (Open Education- 2005) 6- Computer Science Diploma from Ain Shams University

Education

Bachelor's Degree in English Section

Education Details

Bachelor's Degree

English Section

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
1996 - 2000
High School - Thanaweya Amma

High School Details

Thanaweya Amma

St. Fatima Language School

Egypt

1996

A / Excellent / 85 -100%

N/A

St. Fatima Language School
1996

Certifications

Certificate details

H.R Deploma at AUC

Dec 2017

N/A

N/A

N/A

AUC

N/A

Microsoft office
May 2005

Certificate details

Microsoft office

May 2005

N/A

N/A

N/A

N/A

Certificate details

Business adminstration at AUC

Jun 2017

N/A

N/A

N/A

AUC

N/A

Training and Courses

Training/Course Details

M.S Office

Apr 2004

IBM

N/A

This profile is fresh!
Last update 2 days ago.

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Profile Skills and Keywords

AdministrationAirlinesAviationBusiness Adminstration At AUCBusiness DevelopmentEnglishEnglish SectionEnvironmental ServicesFraport Die Airport (German Company Was Managing Cairo Airport)FrenchH.RH.R Deploma At AUCHard WorkerImport And ExportLeaderM.S OfficeMS OfficeMicrosoft OfficeNegotiatorOffice ManagerOffice Manager & H.R GeneralistOffice Manager & InterpreterOrganizerRetailSalesSales AssistantShoppingSportTeam PlayerTravilingWarehousing

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

MS Office

MS Office

: Expert

: Extreme - I love it!

:

More than 7 years

H.R

H.R

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

H.R

H.R

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Hard worker, Negotiator, Organizer, Team Player

Online Presence

https://www.linkedin.com/in/koky-princess-4bb908b5/

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