Basic Info

Doaa Hamza

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Digital Marketing Assistant at Inland Properties for Real Estate Development

Experience Details

Digital Marketing Assistant

Marketing/PR/Advertising

Entry Level

- Creating and uploading copy and images for the organization’s website
- Researching new online media opportunities that may benefit the business including mobile, social media, development of blogs and forums
- Writing and dispatching email marketing campaigns;
- Developing and integrating content marketing strategies;
- Contributing to social media engagement and brand awareness campaigns
- Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
- Preparing and deliver promotional presentations
- Composing and posting online content on the company’s website and social media accounts
- Writing marketing literature (brochures, press releases etc) to augment the company’s presence in the market
- Communicating directly with clients and encourage trusting relationships
- Designing website banners and assisting with web visuals
- Communicating with clients, affiliate networks and affiliate partners
- Conducting key word research and web statistics reporting


Company Details

Inland Properties for Real Estate Development

Cairo, Egypt

11-50 employees

Real Estate/Property Management

http://www.inland-eg.com/

Jun 2016 to present (6 months)
Business Development Executive at Dirac Systems

Experience Details

Business Development Executive

Business Development, Sales/Retail, IT/Software Development

Experienced (Non-Manager)

- Presenting DIRAC to clients, provides professional cooperation, reporting, direction from the BD Dept. and identifies opportunities for improvement
- Promoting DIRAC products on social media and organizing E-marketing campaigns
- Preparing supporting documents about DIRAC products and writing technical direction on product announcements, marketing brochures, advertisements, and marketing specifications
- Producing high-quality documentation that meets applicable standards and is appropriate for it intended audience
- Covering functions of BD activities (Business meetings & relations, monitors up to date business news, marketing activities)
- Fulfilling Prequalification documents, initiates proposals, submits proposals, follow up proposals
- Providing all necessary support for the Company’s presentation to a specific Client
- Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets
- Researching the needs of other companies and learning who makes decisions about purchasing
-Contacting potential clients via email or phone to establish rapport and set up meetings
-Planning and overseeing new marketing initiatives
- Attending conferences, meetings, and industry events
- Preparing PowerPoint presentations and sales displays
- Contacting clients to inform them about new developments in the company’s products
- Negotiating and renegotiating by phone, email, and in person
- Developing sales goals for the team and ensuring they are met


Company Details

Dirac Systems

Cairo, Egypt

11-50 employees

Information Technology Services

www.diracsystems.com

Sep 2015 to Apr 2016 (7 months)
Founder and Main Chef at Pink Ribbon Desserts

Experience Details

Founder and Main Chef

Customer Service/Support, Business Development, Hospitality/Hotels/Food Services

Senior Management (e.g. VP, CEO)

Running my own desserts project "Pink Ribbon Desserts" found at the following URL: www.facebook.com/pink.ribbon.desserts . Presenting 3D cakes, cupcakes, cheesecakes, tarts, and cookies.


Company Details

Pink Ribbon Desserts

Cairo, Egypt

1-10 employees

Consumer Services , Food and Beverage Production

www.facebook.com/pink.ribbon.desserts

Feb 2015 to Sep 2015 (7 months)
Editorial Communications Team Leader at Hindawi Publishing Corporation

Experience Details

Editorial Communications Team Leader

Media/Journalism/Publishing, Customer Service/Support, Business Development

Experienced (Non-Manager)

- Managing a group of journals editorially.
- Developing and improving work system and tools through automation.
- Monitoring the department progress in reaching the unit’s targets in accordance with the targets of the company.
- Solving the department irregular issues and problems with team members.
- Analyzing customer complaints and suggestions.
- Making Performance Appraisal of team members.
- Training the new members on the workflow, procedures, and policies.
- Meeting with team members on a regular basis to follow up work status.
- Monitoring the customer complaints analysis along with their solutions and corrective actions.
- Making high level negotiations with customers on the company policies and procedures.
- Maintaining high quality employees through good selection and organizing relevant training courses to them.
- Creating a work environment that values collaboration for team members.


Company Details

Hindawi Publishing Corporation (multinational)

Cairo, Egypt

More then 1000 employees

Publishing and Printing, Consumer Services

www.hindawi.com

Jun 2012 to Feb 2015 (2 years 8 months)
Journal Development Team Leader at Hindawi Publishing Corporation

Experience Details

Journal Development Team Leader

Media/Journalism/Publishing, Customer Service/Support, Business Development

Experienced (Non-Manager)

The role of the Journal Department Team Leader is to manage all the activities of the Journal Development Team. The responsibilities of this position include the selection and evaluation of Journal Developers, the selection of new journal titles, the assignment of new journals to a particular Journal Development Research Specialist and a Journal Developer, strategic planning for the department’s future research needs, monitoring the external communication of the Journal Developers, and calculating the monthly salaries of team members.


Company Details

Hindawi Publishing Corporation (multinational)

Cairo, Egypt

More then 1000 employees

Publishing and Printing, Consumer Services

www.hindawi.com

Jan 2012 to Jun 2012 (5 months)
Special Issues Development Team Leader at Hindawi Publishing Corporation

Experience Details

Special Issues Development Team Leader

Media/Journalism/Publishing, Customer Service/Support, Business Development

Experienced (Non-Manager)

- Managing all the activities of the Special Issues Development Team.
- Screening applicants for the team’s vacant positions
- Attending job interviews, and selecting Special Issues Developers based on their performance, performing all Team Members’ appraisals.
- Calculating the monthly salaries of Team Members.
- Monitoring the external communications of the Special Issues Developers.
- Assigning newly launched journals to Team Members.
- Following up on all of the underdevelopment Special Issues proposals and evaluating the teams’ future research needs.
- Following up to make sure the team's monthly performance meets preset performance targets.
- Making sure that departmental goal is monthly executed efficiently.


Company Details

Hindawi Publishing Corporation (multinational)

Cairo, Egypt

More then 1000 employees

Publishing and Printing, Consumer Services

www.hindawi.com

Jul 2010 to Jan 2012 (1 year 6 months)
Editorial Communications Team Leader at Hindawi Publishing Corporation

Experience Details

Editorial Communications Team Leader

Media/Journalism/Publishing, Customer Service/Support

Experienced (Non-Manager)

- Managing a group of journals editorially.
- Developing and improving work system and tools through automation.
- Monitoring the department progress in reaching the unit’s targets in accordance with the targets of the company.
- Solving the department irregular issues and problems with team members.
- Analyzing customer complaints and suggestions.
- Making Performance Appraisal of team members.
- Training the new members on the workflow, procedures, and policies.
- Meeting with team members on a regular basis to follow up work status.
- Monitoring the customer complaints analysis along with their solutions and corrective actions.
- Making high level negotiations with customers on the company policies and procedures.
- Maintaining high quality employees through good selection and organizing relevant training courses to them.
- Creating a work environment that values collaboration for team members.


Company Details

Hindawi Publishing Corporation (multinational)

Cairo, Egypt

N/A

Publishing and Printing, Consumer Services

www.hindawi.com

Jun 2008 to Jul 2010 (2 years 1 month)
Editorial Communications Assistant at Hindawi Publishing Corporation

Experience Details

Editorial Communications Assistant

Media/Journalism/Publishing, Customer Service/Support

Entry Level

- Communicating with the customers worldwide via the Internet, solving their problems and answering their inquiries.
- Making weekly reports and recording transactions on the Database.
- Issuing invoices and following up the collection of payments.
- Focusing on maintaining a respectable bright corporate image for the corporation.
- Coordinating with other departments (IT, Production, and FMD).
- Following up the editorial process and managing the time frame of the editorial workflow at all stages.


Company Details

Hindawi Publishing Corporation (multinational)

Cairo, Egypt

More then 1000 employees

Publishing and Printing, Consumer Services

www.hindawi.com

Mar 2006 to May 2008 (2 years 2 months)
English Teacher at El Andalus Language School

Experience Details

English Teacher

Education/Teaching, Training/Instructor

Entry Level

Assistant Teacher


Company Details

El Andalus Language School

Giza, Egypt, Egypt

51-100 employees

Education

N/A

Oct 2005 to Jan 2006 (3 months)

Achievements


I am running my own desserts project "Pink Ribbon Desserts" found at the following URL: www.facebook.com/pink.ribbon.desserts . Presenting 3D cakes, cupcakes, cheesecakes, tarts, and cookies.

Education

BA in Public Relation and Advertising

Education Details

BA

Public Relation and Advertising

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2001 - 2005
BA in Public Relations and Advertising

Education Details

BA

Public Relations and Advertising

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

om el abtal language school

Egypt

2000

A / Excellent / 85 -100%

N/A

om el abtal language school
2000

Certifications

Certificate details

General English course

Jan 2006

N/A

N/A

N/A

American University of Cairo

N/A

Certificate details

Advanced Interpersonal Communication

Jul 2006

N/A

N/A

N/A

Hindawi Publishing Corporation

N/A

Certificate details

Business Writing Workshop

Dec 2006

N/A

N/A

N/A

the International Marketing and Management Institute

N/A

Certificate details

Local English Toefl Test

Aug 2008

N/A

N/A

N/A

AmidEast

N/A

Certificate details

Digital Marketing Diploma

Aug 2016

N/A

N/A

N/A

DMArts Academy

N/A

Training and Courses

Training/Course Details

Compume Professional Diploma in Secretary & Administration

Mar 2006

Compume

N/A

Training/Course Details

Training program on Quality Management System Awareness according to the International Standard ISO 9001:2000

Oct 2006

Hindawi Publishing Corporation

N/A

Training/Course Details

Stress and Time Management course

Feb 2007

the International Marketing and Management Institute

N/A

Training/Course Details

Customer Service Excellence

May 2010

Insight Management Training Institute

N/A

Training/Course Details

Decision Making and Problem Solving

Feb 2011

the International Marketing and Management Institute

N/A

Training/Course Details

Performance Appraisal and Management

Mar 2012

the International Marketing and Management Institute

N/A

Training/Course Details

Project Management Training Program

Jul 2012

the International Marketing and Management Institute

N/A

Training/Course Details

Handling Difficult People

May 2014

Hindawi Publishing Corporation

N/A

Training/Course Details

Presentation Skills Training Program

Sep 2014

Tarraqi

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AY MailAdaptiveAdministrationAdobeAdvanced Interpersonal CommunicationArabicBusinessBusiness DevelopmentBusiness Development ExecutiveBusiness Writing WorkshopCateringCommunicatorCompume Professional Diploma In Secretary & AdministrationConsumer ServicesCookingCustomer ServiceCustomer Service ExcellenceDecision Making And Problem SolvingDessertsDetails-orientedDigital Marketing AssistantDigital Marketing DiplomaEditorial Communications AssistantEditorial Communications Team LeaderEducationEnglishEnglish TeacherFamily GatheringsFlexibleFoodFood And Beverage ProductionFood ServicesFounder And Main ChefGeneral English CourseGmailGoing OutHandling Difficult PeopleHard WorkerHindawi Publishing CorporationHospitalityHuman ResourcesITInformation Technology ServicesInternet SearchJournal Development Team LeaderJournalismLocal English Toefl TestMarketingMediaMicrosoft OfficeMoviesOrganizerPerformance Appraisal And ManagementPresentation Skills Training ProgramProject Management Training ProgramProperty ManagementPublic Relation And AdvertisingPublic Relations And AdvertisingPublishingPublishing And PrintingReal EstateRetailSalesSoftware DevelopmentSpecial Issues Development Team LeaderStress And Time Management CourseSupportTVTraining Program On Quality Management System Awareness According To The International Standard ISO 9001:2000TravelingXML

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Arabic

Arabic

: Advanced

: Intermediate

: Fluent

: Advanced

Tools and Technologies

Internet Search

Internet Search

: Expert

: Extreme - I love it!

:

More than 7 years

Gmail

Gmail

: Advanced

: Extreme - I love it!

:

More than 7 years

Adobe

Adobe

: Advanced

: High

:

More than 7 years

Business Development

Business Development

: Advanced

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Advanced

: Extreme - I love it!

:

5-7 years

Administration

Administration

: Advanced

: High

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

XML

XML

: Intermediate

: Medium

:

1-3 years

AY Mail

AY Mail

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

More than 7 years

Business Development

Business Development

: Advanced

: Extreme - I love it!

:

3-5 years

Administration

Administration

: Intermediate

: High

:

3-5 years

Catering

Catering

: Intermediate

: Extreme - I love it!

:

1-3 years

Human Resources

Human Resources

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Hard worker, Organizer, Flexible / Adaptive, Details-oriented

Online Presence

https://eg.linkedin.com/pub/doaa-salah/51/501/a92https://www.facebook.com/doaa.salah.102

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