Basic Info

Doaa Abdelrahman

Less than 1 year

Cairo, Egypt

High School

Student

Work Experience

Customer adviser agent at Vodafone vis Irish account

Experience Details

Customer adviser agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone vis Irish account (multinational)

Cairo, Egypt

More than 1000 employees

Consulting Services

N/A

Jul 2016 to present (1 year 3 months)

Education

Bachelor's Degree in management

Education Details

Bachelor's Degree

management

Modern University For Technology and Information (MTI), Egypt

A / Excellent / 85 -100%

N/A

N/A

Modern University For Technology and Information (MTI)
2013 - 2017
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Future Language School

Egypt

2013

B / Very Good / 75 - 85%

Courses in English and German were taken

Future Language School
2013

Certifications

Certificate details

ielts certificate

Feb 2014

5.5 out of 7

N/A

N/A

N/A

ICDL
Feb 2016

Certificate details

ICDL

Feb 2016

N/A

N/A

N/A

C

ICDL
Feb 2016

Certificate details

ICDL

Feb 2016

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

operation managing

Feb 2014

logistic company( dako international transport)

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveCall Center AgentConsulting ServicesCustomer Adviser AgentCustomer ServiceEmail WritingEnglishFlexibleGermanHandles StressHard WorkerICDLIelts CertificateLanguagesManagementMicrosoft WordOperation ManagingProblem SolverSocialSocialiseSupportTravellingVodafone Vis Irish Account

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Advanced

German

German

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Microsoft Word

Microsoft Word

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

Email writing

Email writing

: Expert

: Extreme - I love it!

:

1-3 years

call center agent

call center agent

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Problem Solver, Flexible / Adaptive, Social, Handles Stress

Online Presence

doaa_dodo246@hotmail.com

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