Basic Info

Mahmoud Ibrahim

3 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

HR Generalist at Agile Busniess Modules

Experience Details

HR Generalist

Human Resources

Entry Level

Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, grading system & salaries ‘structures, or performance evaluation forms.

Confer with management to develop or implement personnel policies or procedures.

Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.

Perform job analysis to write effective job descriptions.

Recruit new employees through the process of; posting job vacancies, screening cvs, interviewing candidates, testing & assessing them, and then, select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.

Schedule or conduct new employee orientations.

Inform job applicants of details such as duties and
responsibilities, compensation, benefits, schedules, working
conditions, or promotion opportunities.

Address employee relations issues, such as harassment
allegations, work complaints, or other employee concerns.
Monitor employees’ behaviors & discipline.

Responsible of employees training and development.
Conduct benefits program for employees.


Company Details

Agile Busniess Modules

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Jan 2015 to present (1 year 11 months)
HR Generalist, Part-time at KoraStats

Experience Details

HR Generalist, Part-time

Human Resources

Entry Level


• Assisting with employee relations
• Recruitment reviews and processes
• Assisting with the implementation policies and standards.
• Minutes in meetings such as grievance, investigation and outcomes.
• Performing payroll preparation process


Company Details

KoraStats

Cairo, Egypt

1-10 employees

Sports

http://korastats.com

Jun 2016 to present (6 months)
Manuscript Analytics specialist at Hindawi publishing corporation

Experience Details

Manuscript Analytics specialist

Writing/Editorial

Entry Level

Check the subject appropriateness of the manuscript to make sure that it falls within the scope of the journal

•Check the manuscript type to make sure that the manuscript is submitted to the journal with the right type

•Perform some searches to make sure that the manuscript has neither been published elsewhere, nor is under review elsewhere

•Check submitted manuscripts to ensure that they have not been plagiarized from other manuscripts, whether published or unpublished


Company Details

Hindawi publishing corporation

Nasr City, Cairo, Egypt

More than 1000 employees

Publishing and Printing

www.hindawi.com

Mar 2014 to Jan 2015 (10 months)
Call center agent at Mobinil

Experience Details

Call center agent

Customer Service/Support

Entry Level

•I have used to handle all incoming/outgoing calls of the call center.
•Provide best possible service to both external and internal customers to achieve highest level of customer satisfaction.
•Escalate problems, report suspected fraud and provides relevant feedback to the right channels.


Company Details

Mobinil

Giza, Egypt

More then 1000 employees

Telecommunications

N/A

Mar 2012 to Nov 2012 (8 months)

Achievements


I have achieved my graduation project with grade A (excellent )

Education

MBA in Strategic Management

Education Details

MBA

Strategic Management, Entrepreneurship

German University in Cairo (GUC), Egypt

Not specified

N/A

N/A

German University in Cairo (GUC)
2016 - 2018 (Expected)
College Diploma in Human Resources Management

Education Details

College Diploma

Human Resources Management

American University in Cairo (AUC), Egypt

B / Very Good / 75 - 85%

Strategic Management Recruitment and Selection Training and Development Compensation and Benefits Employee Relations and labor law Human Resources Information Systems (HRIS)

N/A

American University in Cairo (AUC)
2014 - 2015
Mass communication Faculty in public relations & advertising

Education Details

Mass communication Faculty

public relations & advertising

Cairo University, Egypt

C / Good / 65 - 75%

publicr elations

N/A

Cairo University
2007 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

dr.yousif ismael high school

Egypt

2006

A / Excellent / 85 -100%

N/A

dr.yousif ismael high school
2006

Certifications

ICDL
Jul 2012

Certificate details

ICDL

Jul 2012

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

service design

Mar 2014

Pyramids Service Jam

The egyptian Service Jam is a non-profit event which has been set up to promote the discipline of service design, and to allow interested people to exchange techniques, ideas and experience in a relaxed, energetic environment.

Training/Course Details

Microsoft Office Specialist Certification

Jun 2015

YAT Learning Centers

The Microsoft Office Specialist Certification 2007 (MOS 2007) credential, part of the Microsoft Business Certification program, identifies specific skills covering the most in-demand 2007 Microsoft Office system products—Microsoft Office Word 2007, Excel 2007, PowerPoint 2007, and Outlook 2007—as well as the Windows Vista operating system.

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCall Center AgentCommunicatorCustomer ServiceCustomer ServicesCustomer-orientedEditorialEmployees RelationsEnglishEntrepreneurshipGoogle DocumentsHR GeneralistHR Generalist, Part-timeHR OpertionsHRISHuman ResourcesHuman Resources ManagementHuman Resources StudiesICDLInformation Technology ServicesInteractiveMBAManuscript Analytics SpecialistMicrosoft OfficeMicrosoft Office Specialist CertificationMoviesMusicOutingsPublic Relations & AdvertisingPublishing And PrintingReadingRecuritmentService DesignSocialSportsStrategic ManagementSupportTeam PlayerTelecommunicationsWorkWriting

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Google documents

Google documents

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

3-5 years

HRIS

HRIS

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Recuritment

Recuritment

: Advanced

: High

:

1-3 years

Strategic Management

Strategic Management

: Intermediate

: Extreme - I love it!

:

Less than 1 year

employees relations

employees relations

: Intermediate

: High

:

1-3 years

HR opertions

HR opertions

: Intermediate

: Extreme - I love it!

:

1-3 years

Human Resources ManaGEMENT

Human Resources ManaGEMENT

: Beginner

: Extreme - I love it!

:

Less than 1 year

customer services

customer services

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Customer-oriented, Social, Interactive, Team Player

Online Presence

https://www.linkedin.com/in/mahmoud-sayed-7a3376a6?trk=nav_responsive_tab_profilehttps://www.facebook.com/Disung

I’m looking for work, please share my profile…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mahmoud's full profile and find more great talent and professionals to join your team.