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DIRKY UYY

client relationship operation management

Al Ain, United Arab Emirates

Work Experience

  • Operations ManagerFull Time

    Dirky’s Diner and Catering Services

    Apr 2009 - May 2012 -3 yrs, 1 month

    Philippines

    • Job Details:"Key Deliverables: • Efficiently managing complete restaurants and catering operations for self-owned restaurant operating as an Operations Manager and a Proprietor • Involved in recruiting staff from entry level to Restaurant Managers and Chefs • Ensuring cleanliness in the kitchen work area prior to commencement of food preparation • Coordinating the work of the kitchen staff and managing the preparation of meals • Guaranteeing compliance with the quality standards as per company’s specification for recipes and hygiene • Maintaining quality and consistency of food for enhancing satisfaction amongst customers • Ensuring customer satisfaction by achieving delivery of service quality norms and ensuring the implementation of policies & procedures in the operating systems to achieve greater customer delight • Minimizing the complaints with the help of direct feedbacks from guests • Working with the chef to determine menu plans on a daily basis, for special events, occasions, group events, and parties. • Purchasing of all food, beverage, equipment, and supplies. "
  • Education

    • College Diploma in Culinary Arts and Management Valedictorian

      Academy for International Culinary Arts

      Jan 2008 - Jan 2009 - 1 Year

    Skills

    • Microsoft Office
    • Microsoft Windows
    • Restaurant Operations
    • F&B OPERATIONS
    • Relationship Management

    Languages

    • English

      Fluent
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