Basic Info

Dina ali

5 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service agent at Raya

Experience Details

Customer service agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Raya

Cairo, Egypt

N/A

Consumer Services

N/A

May 2015 to Jan 2016 (8 months)
Marketing manger at Marlady cosmatics

Experience Details

Marketing manger

Sales/Retail

Experienced (Non-Manager)

Choose products catalog
follow with designer
Contracting with factories
follow E-marketing ( website - social sites )


Company Details

Marlady cosmatics

Egypt

11-50 employees

Cosmetics

N/A

Oct 2014 to Apr 2015 (6 months)
Telesales at Mass for trading

Experience Details

Telesales

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Mass for trading

Cairo, Egypt

1-10 employees

Import and Export

N/A

Feb 2013 to Sep 2014 (1 year 7 months)
Telesales at Marlady cosmatics

Experience Details

Telesales

Sales/Retail

Experienced (Non-Manager)

Achieve monthly target .sell items . follow up customer .
Take orders and follow till client received items .


Company Details

Marlady cosmatics

Cairo, Egypt

11-50 employees

Cosmetics

N/A

Apr 2012 to Jan 2013 (9 months)
Secertary at Egy tel

Experience Details

Secertary

Sales/Retail, IT/Software Development

Experienced (Non-Manager)

follow the employees
sending emails -faxs


Company Details

Egy tel

Cairo, Egypt

11-50 employees

Information Technology Services

N/A

Feb 2010 to Mar 2012 (2 year 0 month)
Customer services at Egy tel

Experience Details

Customer services

Customer Service/Support

Experienced (Non-Manager)

Follow up the customer and solve their problem ,attention to reach their full satisfaction
Respect for customer and absorption anger .answering phone calls .


Company Details

Egy tel

Cairo, Egypt

1-10 employees

Consumer Services

N/A

May 2011 to Jan 2012 (8 months)
Telemarkting & sales at Queen co

Experience Details

Telemarkting & sales

Sales/Retail

Entry Level

Deal with hotels


Company Details

Queen co

Cairo, Egypt

11-50 employees

Hospitality/Hotels

N/A

Nov 2009 to Nov 2010 (1 year)

Achievements


attractive promotion

reconstruction website


i have achievements my novel ( Secret patient 501 )

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Institute of Islamic Studies, Egypt

C / Good / 65 - 75%

N/A

N/A

Institute of Islamic Studies
1996 - 2010
Technical Diploma in commirce

Education Details

Technical Diploma

commirce

Technical Commercial Institute, Egypt

C / Good / 65 - 75%

N/A

N/A

Technical Commercial Institute
2001 - 2003
Technical Diploma in accounting

Education Details

Technical Diploma

accounting

shoubra commercial technical, Egypt

C / Good / 65 - 75%

N/A

N/A

shoubra commercial technical
2001 - 2003
Technical Diploma in accounting

Education Details

Technical Diploma

accounting

Technical Commercial Institute, Egypt

C / Good / 65 - 75%

N/A

N/A

Technical Commercial Institute
2001 - 2003
High School - Thanaweya Amma

High School Details

Thanaweya Amma

elwarrak high school

Egypt

2001

C / Good / 65 - 75%

N/A

elwarrak high school
2001
Vocational in High School/Secondary Diplomas and Certificates

Education Details

Vocational

High School/Secondary Diplomas and Certificates

elwaraak high school, Egypt

C / Good / 65 - 75%

N/A

N/A

elwaraak high school
1999 - 2001
Vocational in Accounting

Education Details

Vocational

Accounting

elwarak high school, Egypt

C / Good / 65 - 75%

N/A

N/A

elwarak high school
1999 - 2001

Certifications

Certificate details

Your target audience

Aug 2014

N/A

N/A

N/A

HP LIFE e-Learning

N/A

Certificate details

social media marketing

Jul 2013

N/A

N/A

N/A

HP LIFE e-Learning

N/A

Training and Courses

jptp at efe
Jan 2013

Training/Course Details

jptp

Jan 2013

efe

N/A

Training/Course Details

social media marketing

Jul 2014

hp

N/A

Training/Course Details

Customer Relationship Management

Jul 2014

hp

N/A

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingArabicBusiness DevelopmentCell PhoneChessCommirceConsumer ServicesCosmeticsCreativeCustomer Relationship ManagementCustomer ServiceCustomer Service AgentCustomer ServicesCustomer-orientedDrivingEnglishHard WorkerHigh School/Secondary Diplomas And CertificatesHospitalityHotelsITImport And ExportInformation Technology ServicesInternetJptpMarketing MangerMicrosoft ExcelMicrosoft PowerPointMicrosoft WordNegotiatorNescafePizzaPlay GamesReadingRetailSalesSecertaryShoppingSocial Media MarketingSoftware DevelopmentSupportSwimmingTeam PlayerTelemarkting & SalesTelesalesWritingYour Target Audience

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Intermediate

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Beginner

: High

:

1-3 years

Fields of Expertise

cosmetics

cosmetics

: Expert

: Extreme - I love it!

:

1-3 years

it

it

: Advanced

: Extreme - I love it!

:

1-3 years

cell phone

cell phone

: Advanced

: Extreme - I love it!

:

1-3 years

customer services

customer services

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Negotiator, Customer-oriented, Creative, Team Player

Online Presence

https://www.linkedin.com/profile/view?id=223938015&trk=nav_responsive_tab_profilehttps://www.facebook.com/dina.hassan.alyhttps://twitter.com/dinaalim

dina is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Dina 's full profile and find more great talent and professionals to join your team.