Basic Info

Dina Helmi

1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Volunteer (volunteer) at Resala Charity

Experience Details

Volunteer (volunteer)

Human Resources

Student

N/A


Company Details

Resala Charity

Cairo, Egypt

More then 1000 employees

Environmental Services

http://www.resala.org/

Jun 2011 to present (5 years 7 months)
Premier Customer Service Executive at HSBC Global Service Centre

Experience Details

Premier Customer Service Executive

Banking, Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

HSBC Global Service Centre (multinational)

Cairo, Egypt

More than 1000 employees

Banking

N/A

Sep 2015 to present (1 year 4 months)
International Account Advisor at Vodafone UK

Experience Details

International Account Advisor

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone UK (multinational)

6th of October, Egypt

N/A

Telecommunications

http://www.vodafone.co.uk/

Sep 2013 to Apr 2015 (1 year 7 months)
Editor at Alphas Magazine (student activity)

Experience Details

Editor

Writing/Editorial, Creative/Design/Art, Project/Program Management

Student

Created this magazine, in accordance with another colleague, for our college's English department. It started as a project between two students and grew to involve a whole team, catching the eye of our university and inspiring another colleges in it to do the same.


Company Details

Alphas Magazine (student activity)

6th of October City, Egypt

https://www.facebook.com/alphasmagazine

Nov 2011 to May 2013 (1 year 6 months)
Member of Public Relations & Funds Committees at Students' Council (student activity)

Experience Details

Member of Public Relations & Funds Committees

Analyst/Research, Accounting/Finance

Student

N/A


Company Details

Students' Council (student activity)

6th of October City, Egypt

https://www.facebook.com/pages/MUST-Student-Council/53568789781

Sep 2011 to May 2012 (8 months)
Member at Misr University for Science and Technology's Scouting team (student activity)

Experience Details

Member

Education/Teaching, Training/Instructor

Student

N/A


Company Details

Misr University for Science and Technology's Scouting team (student activity)

6th of October City, Egypt

https://www.facebook.com/mustuni?rf=100719883345310

Nov 2009 to Mar 2011 (1 year 4 months)
Member of a Programming Team at Om El Abtal Experimental Language School (student activity)

Experience Details

Member of a Programming Team

IT/Software Development

Student

N/A


Company Details

Om El Abtal Experimental Language School (student activity)

Cairo, Egypt

https://www.facebook.com/pages/Om-El-Abtal-Experimental-Language-School/13771141531

Oct 2004 to Jun 2006 (1 year 8 months)
Team Leader of the Music Team at Om El Abtal Experimental Language School (student activity)

Experience Details

Team Leader of the Music Team

Project/Program Management

Student

N/A


Company Details

Om El Abtal Experimental Language School (student activity)

Cairo, Egypt

https://www.facebook.com/pages/Om-El-Abtal-Experimental-Language-School/13771141531

Sep 2002 to Jun 2004 (1 year 9 months)

Achievements


Recognized as a VIS top performer for the 1st/2nd quarter of 2014/2015 by VIS director Sherif Bakir and on monthly basis through the monthly rankings.


Recognized as the 1st student-created magazine in college.


Two certificates of excellence for two years in a row.


Education

BA in Foreign Languages and Translation in English

Education Details

BA in Foreign Languages and Translation

English, German, Arabic

Misr University for Science and Technology (MUST), Egypt

B / Very Good / 75 - 85%

N/A

N/A

Misr University for Science and Technology (MUST)
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Sadat Experimental Language School

Egypt

2009

Not specified

N/A

El Sadat Experimental Language School
2009

Certifications

Certificate details

Journalism Translation

Aug 2013

N/A

N/A

N/A

Middle-east News Agency

N/A

Training and Courses

Training/Course Details

Journalism Translation

Feb 2013

Middle-East News Agency

Translating news articles from Arabic to English and vice versa

This profile is fresh!
Last update 20 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdobe PhotoshopArabicBankingBeing ActiveComputer SkillsCreativeCustomer ServiceDesignDetails-orientedEditorEditorialEnglishEnvironmental ServicesFinanceGermanHSBC Global Service CentreHard WorkerHuman ResourcesITInsuranceInternational Account AdvisorInternetJournalism TranslationLearning New ThingsMemberMember Of A Programming TeamMember Of Public Relations & Funds CommitteesMicrosoft OfficeMusicOrganizerPremier Customer Service ExecutiveProblem SolverProgram ManagementProjectReadingResearchScience FictionSoftware DevelopmentSupportTeachingTeam Leader Of The Music TeamTeam PlayerTechnologyTelecommunicationsTranslationVisual BasicVodafone UKVolunteerWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

1-3 years

Visual Basic

Visual Basic

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Translation

Translation

: Advanced

: Extreme - I love it!

:

More than 7 years

Teaching

Teaching

: Beginner

: High

:

Less than 1 year

Key Skills

Hard worker, Organizer, Problem Solver, Details-oriented, Team Player

Online Presence

eg.linkedin.com/pub/dina-helmi/58/597/473/facebook.com/crybaby9https://twitter.com/DeeDeee3http://icedeedee.tumblr.com/

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