Basic Info

Dina Helmi

1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Volunteer (volunteer) at Resala Charity

Experience Details

Volunteer (volunteer)

Human Resources

Student

N/A


Company Details

Resala Charity

Cairo, Egypt

More then 1000 employees

Environmental Services

http://www.resala.org/

Jun 2011 to present (5 years 6 months)
Premier Customer Service Executive at HSBC Global Service Centre

Experience Details

Premier Customer Service Executive

Banking, Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

HSBC Global Service Centre (multinational)

Cairo, Egypt

More than 1000 employees

Banking

N/A

Sep 2015 to present (1 year 3 months)
International Account Advisor at Vodafone UK

Experience Details

International Account Advisor

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone UK (multinational)

6th of October, Egypt

N/A

Telecommunications

http://www.vodafone.co.uk/

Sep 2013 to Apr 2015 (1 year 7 months)
Editor at Alphas Magazine (student activity)

Experience Details

Editor

Writing/Editorial, Creative/Design/Art, Project/Program Management

Student

Created this magazine, in accordance with another colleague, for our college's English department. It started as a project between two students and grew to involve a whole team, catching the eye of our university and inspiring another colleges in it to do the same.


Company Details

Alphas Magazine (student activity)

6th of October City, Egypt

https://www.facebook.com/alphasmagazine

Nov 2011 to May 2013 (1 year 6 months)
Member of Public Relations & Funds Committees at Students' Council (student activity)

Experience Details

Member of Public Relations & Funds Committees

Analyst/Research, Accounting/Finance

Student

N/A


Company Details

Students' Council (student activity)

6th of October City, Egypt

https://www.facebook.com/pages/MUST-Student-Council/53568789781

Sep 2011 to May 2012 (8 months)
Member at Misr University for Science and Technology's Scouting team (student activity)

Experience Details

Member

Education/Teaching, Training/Instructor

Student

N/A


Company Details

Misr University for Science and Technology's Scouting team (student activity)

6th of October City, Egypt

https://www.facebook.com/mustuni?rf=100719883345310

Nov 2009 to Mar 2011 (1 year 4 months)
Member of a Programming Team at Om El Abtal Experimental Language School (student activity)

Experience Details

Member of a Programming Team

IT/Software Development

Student

N/A


Company Details

Om El Abtal Experimental Language School (student activity)

Cairo, Egypt

https://www.facebook.com/pages/Om-El-Abtal-Experimental-Language-School/13771141531

Oct 2004 to Jun 2006 (1 year 8 months)
Team Leader of the Music Team at Om El Abtal Experimental Language School (student activity)

Experience Details

Team Leader of the Music Team

Project/Program Management

Student

N/A


Company Details

Om El Abtal Experimental Language School (student activity)

Cairo, Egypt

https://www.facebook.com/pages/Om-El-Abtal-Experimental-Language-School/13771141531

Sep 2002 to Jun 2004 (1 year 9 months)

Achievements


Recognized as a VIS top performer for the 1st/2nd quarter of 2014/2015 by VIS director Sherif Bakir and on monthly basis through the monthly rankings.


Recognized as the 1st student-created magazine in college.


Two certificates of excellence for two years in a row.


Education

BA in Foreign Languages and Translation in English

Education Details

BA in Foreign Languages and Translation

English, German, Arabic

Misr University for Science and Technology (MUST), Egypt

B / Very Good / 75 - 85%

N/A

N/A

Misr University for Science and Technology (MUST)
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Sadat Experimental Language School

Egypt

2009

Not specified

N/A

El Sadat Experimental Language School
2009

Certifications

Certificate details

Journalism Translation

Aug 2013

N/A

N/A

N/A

Middle-east News Agency

N/A

Training and Courses

Training/Course Details

Journalism Translation

Feb 2013

Middle-East News Agency

Translating news articles from Arabic to English and vice versa

This profile is fresh!
Last update 1 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdobe PhotoshopArabicBankingBeing ActiveComputer SkillsCreativeCustomer ServiceDesignDetails-orientedEditorEditorialEnglishEnvironmental ServicesFinanceGermanHSBC Global Service CentreHard WorkerHuman ResourcesITInsuranceInternational Account AdvisorInternetJournalism TranslationLearning New ThingsMemberMember Of A Programming TeamMember Of Public Relations & Funds CommitteesMicrosoft OfficeMusicOrganizerPremier Customer Service ExecutiveProblem SolverProgram ManagementProjectReadingResearchScience FictionSoftware DevelopmentSupportTeachingTeam Leader Of The Music TeamTeam PlayerTechnologyTelecommunicationsTranslationVisual BasicVodafone UKVolunteerWriting

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

1-3 years

Visual Basic

Visual Basic

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Translation

Translation

: Advanced

: Extreme - I love it!

:

More than 7 years

Teaching

Teaching

: Beginner

: High

:

Less than 1 year

Key Skills

Hard worker, Organizer, Problem Solver, Details-oriented, Team Player

Online Presence

eg.linkedin.com/pub/dina-helmi/58/597/473/facebook.com/crybaby9https://twitter.com/DeeDeee3http://icedeedee.tumblr.com/

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