Basic Info
Dina Helmi
1 year
Giza, Egypt
Bachelor's Degree
Entry level
Work Experience
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Premier Customer Service Executive at HSBC Global Service Centre
Experience DetailsPremier Customer Service Executive Banking, Customer Service/Support Experienced (Non-Manager) N/A Company DetailsHSBC Global Service Centre (multinational) Cairo, Egypt More than 1000 employees Banking N/A
Sep 2015 to present (1 year 10 months)
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International Account Advisor at Vodafone UK
Experience DetailsInternational Account Advisor Customer Service/Support Entry Level N/A Company DetailsVodafone UK (multinational) 6th of October, Egypt N/A Telecommunications http://www.vodafone.co.uk/
Sep 2013 to Apr 2015 (1 year 7 months)
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Editor at Alphas Magazine (student activity)
Experience DetailsEditor Writing/Editorial, Creative/Design/Art, Project/Program Management Student Created this magazine, in accordance with another colleague, for our college's English department. It started as a project between two students and grew to involve a whole team, catching the eye of our university and inspiring another colleges in it to do the same. Company DetailsAlphas Magazine (student activity) 6th of October City, Egypt https://www.facebook.com/alphasmagazine
Nov 2011 to May 2013 (1 year 6 months)
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Member of Public Relations & Funds Committees at Students' Council (student activity)
Experience DetailsMember of Public Relations & Funds Committees Analyst/Research, Accounting/Finance Student N/A Company DetailsStudents' Council (student activity) 6th of October City, Egypt https://www.facebook.com/pages/MUST-Student-Council/53568789781
Sep 2011 to May 2012 (8 months)
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Member at Misr University for Science and Technology's Scouting team (student activity)
Experience DetailsMember Education/Teaching, Training/Instructor Student N/A Company DetailsMisr University for Science and Technology's Scouting team (student activity) 6th of October City, Egypt https://www.facebook.com/mustuni?rf=100719883345310
Nov 2009 to Mar 2011 (1 year 4 months)
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Member of a Programming Team at Om El Abtal Experimental Language School (student activity)
Experience DetailsMember of a Programming Team IT/Software Development Student N/A Company DetailsOm El Abtal Experimental Language School (student activity) Cairo, Egypt https://www.facebook.com/pages/Om-El-Abtal-Experimental-Language-School/13771141531
Oct 2004 to Jun 2006 (1 year 8 months)
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Team Leader of the Music Team at Om El Abtal Experimental Language School (student activity)
Experience DetailsTeam Leader of the Music Team Project/Program Management Student N/A Company DetailsOm El Abtal Experimental Language School (student activity) Cairo, Egypt https://www.facebook.com/pages/Om-El-Abtal-Experimental-Language-School/13771141531
Sep 2002 to Jun 2004 (1 year 9 months)
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Achievements
Recognized as a VIS top performer for the 1st/2nd quarter of 2014/2015 by VIS director Sherif Bakir and on monthly basis through the monthly rankings.
Recognized as the 1st student-created magazine in college.
Two certificates of excellence for two years in a row.
Education
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BA in Foreign Languages and Translation in English
Education DetailsBA in Foreign Languages and Translation English, German, Arabic Misr University for Science and Technology (MUST), Egypt B / Very Good / 75 - 85% N/A N/A Misr University for Science and Technology (MUST)
2009 - 2013
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High School - Thanaweya Amma
High School DetailsThanaweya Amma El Sadat Experimental Language School Egypt 2009 Not specified N/A El Sadat Experimental Language School
2009
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Certifications
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Journalism Translation
Aug 2013
Certificate detailsJournalism Translation Aug 2013 N/A N/A N/A Middle-east News Agency N/A |
Training and Courses
Training/Course DetailsJournalism Translation Feb 2013 Middle-East News Agency Translating news articles from Arabic to English and vice versa |
Last update more than 1 months ago.
Profile Skills and Keywords
AccountingAdobe PhotoshopArabicBankingBeing ActiveComputer SkillsCreativeCustomer ServiceDesignDetails-orientedEditorEditorialEnglishFinanceGermanHSBC Global Service CentreHard WorkerITInsuranceInternational Account AdvisorInternetJournalism TranslationLearning New ThingsMemberMember Of A Programming TeamMember Of Public Relations & Funds CommitteesMicrosoft OfficeMusicOrganizerPremier Customer Service ExecutiveProblem SolverProgram ManagementProjectReadingResearchScience FictionSoftware DevelopmentSupportTeachingTeam Leader Of The Music TeamTeam PlayerTechnologyTelecommunicationsTranslationVisual BasicVodafone UKWritingSelf-assesed Skills
Tools and Technologies
Internet
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Computer Skills
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Microsoft Office
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Adobe Photoshop
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Visual Basic
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Fields of Expertise
Customer Service
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Translation
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Teaching
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Key Skills
Hard worker, Organizer, Problem Solver, Details-oriented, Team PlayerOnline Presence
