Basic Info

Dina Ali

4 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

English Instructor at Berlitz

Experience Details

English Instructor

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

Berlitz (multinational)

Cairo, Egypt

101-500 employees

Education

www.berlitz.com

Oct 2015 to present (1 year 9 months)
Advisor (intern) at Vodafone UK

Experience Details

Advisor (intern)

Customer Service/Support

Entry Level

I was recently receiving training for customer service as part of the technical team at Vodafone UK. I learned how to speak with English customers and how to deal with an angry customer in a placating manner.


Company Details

Vodafone UK (multinational)

6th of October City, Egypt

More than 1000 employees

Telecommunications

http://www.vodafone.co.uk

Aug 2015 to Sep 2015 (1 month)
Teacher at Dar Al-Tarbia School

Experience Details

Teacher

Education/Teaching, Training/Instructor

Entry Level

Helping Biology A level students with their research projects, where I utilized my education background and my analytical skills.


Company Details

Dar Al-Tarbia School

Cairo, Egypt

N/A

Education

N/A

Jan 2010 to Oct 2012 (2 years 9 months)
Lab Technician (intern) at Saridar Lab

Experience Details

Lab Technician (intern)

R&D/Science

Entry Level

N/A


Company Details

Saridar Lab

Cairo, Egypt

101-500 employees

Biotechnology

http://www.saridarlab.com

Mar 2010 to Jun 2010 (3 months)
English Instructor (intern) at Berlitz

Experience Details

English Instructor (intern)

Education/Teaching, Training/Instructor

Entry Level

I completed an internship to teach English at Berlitz and signed a one-year contract with them but due to some family emergency at the time I was unable to keep working there.


Company Details

Berlitz (multinational)

Egypt

101-500 employees

Education

http://www.berlitz.ch/

Nov 2009 to Dec 2009 (1 month)

Achievements


- Was awarded a certificate of appreciation by the HR Recruitment and Training Manager for being an outstanding performer in re-enrollment for three consecutive months
- Was told (as well as overheard) both students and employers thought of me as one of the best teachers working there


- Ranked third of the faculty in my second year - Top of class in high school years

Education

Bachelor's Degree in Biotechnology

Education Details

Bachelor's Degree

Biotechnology

Modern Sciences and Arts University (MSA), Egypt

A / Excellent / 85 -100%

N/A

N/A

Modern Sciences and Arts University (MSA)
2005 - 2009
Bachelor's Degree in Biotechnology

Education Details

Bachelor's Degree

Biotechnology

University of Greenwich, United Kingdom

A / Excellent / 85 -100%

N/A

N/A

University of Greenwich
2005 - 2009
High School - IGCSE

High School Details

IGCSE

Al-Hijaz International School

Saudi Arabia

2005

A / Excellent / 85 -100%

N/A

Al-Hijaz International School
2005

Training and Courses

Training/Course Details

Communication and time management

Mar 2016

Berlitz

It was a precursor for a training course at Dale Carnegie that focused on how to effectively communicate with people, as well as how to efficiently make use of one's time.

This profile is outdated!
Last update more than 6 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdvisorArabicBerlitzBiotechBiotechnologyCommunication And Time ManagementCustomer ServiceDetails-orientedEducationEnglishEnglish InstructorEqualityFlexibleGermanGoogle Translator KitHonestyInitiativeJusticeLab TechnicianLoyaltyMicrobiologyMicrosoft OfficeOpen-mindednessOver-achieversPerl ProgrammingPersistentProfessionalismPunctualityR&DReading And WritingRock MusicScienceSupportSupportiveTeacherTeachingTelecommunicationsVodafone UK

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Beginner

: Intermediate

: Beginner

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

More than 7 years

Perl programming

Perl programming

: Intermediate

: Little

:

Less than 1 year

Google Translator Kit

Google Translator Kit

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Teaching

Teaching

: Advanced

: High

:

3-5 years

Microbiology

Microbiology

: Advanced

: Little

:

3-5 years

Key Skills

Initiative, Flexible / Adaptive, Details-oriented, Persistent, Supportive

Online Presence

https://twitter.com/dinaali_88

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