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Dina Salah el-Din Abou Raya

Fresh Graduate

Alexandria, Egypt

Work Experience

  • Customer Service RepresentativeFull Time

    National Bank of Egypt

    Aug 2016 - Present -8 yrs, 11 months

    Egypt , Alexandria

    • Corporate SalesFull Time

      Etisalat Misr

      Apr 2016 - Present -9 yrs, 3 months

      Egypt , Alexandria

      • Job Details:1. Develop, build, and manage a client base of corporate accounts. 2. Oversee the sales process at each stage from quote to purchasing to fulfillment and follow up. 3. Analyze sales trends, track unit sales, and generate gross margin reports. 4. Investigate and troubleshoot customer service issues. 5. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
    • Education

      • Bachelor's Degree in Accounting /Finance

        Alexandria University (ALEXU)

        Jan 2011 - Jan 2015 - 4 yr

      • High School - Thanaweya Amma

        El-Nasr Girls' College

        Jan 2011 

      Activities

      • Arts and Culture committee member at Step By Step

        Volunteering

        Jan 2014 - Dec 2014 -11 months

      • Organizing committee member at Revival Alexandrian Heritage

        Volunteering

        Apr 2014 - Aug 2014 -4 months

      Achievements

      I have achieved "The best in development" title at "EUROMED Summit Model 2012"

      Skills

      • Microsoft Word
      • Microsoft Outlook
      • Planning
      • Leadership
      • Budgeting and Fundraising
      • Microsoft Excel
      • Microsoft Powerpoint

      Languages

      • Arabic

        Fluent
      • English

        Advanced
      • French

        Beginner

      Training & Certifications

      • Analytical Problem Solving and Design Thinking

        FullbridgeX "MOOC"·2015
      • Knowledge Management and Big Data in Business

        MOOC·2015
      • IELTS

        2015
      • Commercial Excel

        Alexandria University·2014
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