Dina Ibrahim youssef

Business RelationshipFull Time

• Job Details:i. Create and support client retention strategies for existing customer base and for new customers; ii. Strengthened working relationships with clients, utilizing excellent communication techniques; iii. Customer care skills – Solutions oriented and results driven attitude. iv. Strive for success and growth; v. Addressed client needs and built financial plans while striving to outperform and exceed prior profitability and revenues; vi. Built and managed high performing account teams – Hired qualified candidates, created high performing teams and managed these teams to their highest performance, reaching the firm’s established goals; vii. Achieved Financial Results – Managed financial aspects of account to ensure plan is met or exceeded in both growth and profitability; viii. Handled customers queries to utmost satisfactions so as to generate sales handling complains; ix. Responsible for cross selling products;

Relationship ExecutiveFull Time

• Job Details:i. Business-to-Business lead generation; ii. Selling in the whole MENA territory; Corporate deals & Referral partner deals; iii. Selling VAT reclaim service, international tax consultancy, tax registered worldwide, and other legal & financial services. iv. Monitoring and understanding EMEA tax issues (especially in direct tax area), announced or anticipated changes in the tax regulations and local business / industry projects, which might create potential project opportunities; v. Identification of strategic issues to be discussed by MENA Senior Management team, and provision of information to enable discussion and decision making; vi. Having target about achieving a six digits number money value; vii. Understand and contribute to the MENA team's overall objectives and goals; viii. Submit a weekly report about targeted sales and warm leads status. ix. Work closely with other department members to ensure individual objectives are aligned and highlight areas of misalignment; x. Analyzing and mapping revenue streams; xi. Complete ad hoc project/research and presentation work and other relevant initiatives as requested by the management; xii. Ensure all International departments are fully informed of actions that may affect them, support their objectives and business plans and seek to resolve conflicts which might occur; xiii. Actively contribute to the development of the team through sharing of information, coaching and support; xiv. Runs management & C-holder level meetings & presentation; Marketing and PR Activities xv. Works with Marketing and Communications Manager, covering the following areas ; xvi. For brand development activities; xvii. For participation in various exhibition, seminars, product promotions, and event to promote sales, Coordinates with various networks such as Hotels, airlines, financial institutions, etc. to identify potential partners/leads

International Marketing & E- Commerce Specialist Full Time

• Job Details:Marketing Job Duties: i. Reporting To International Marketing Manager. ii. Working on enhancing our present on social Media networking; iii. Analyze & mentor our present on Google Analytics ; iv. Arrange for the barter deals with the specialized industrial market channels related to Paper & Glass Industries; v. sourcing advertising opportunities and placing adverts in the press - local, regional, national and specialist publications - or on the radio, depending on the organization and the campaign; vi. managing the production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs; vii. liaising with designers and printers; viii. arrange for the effective distribution of marketing materials; E-Commerce Job Duties: xviii. Practice Business To Business online Selling; xix. Develop and maintain relationship with potential target clients and ensure satisfaction throughout the sales process; xx. Prepare Sales Quotes & Proposals; xxi. Prepare and Submit sales activity reports and sales forecasts as are requested required by sales Director; xxii. Implement Business development plans; xxiii. Demonstrate selling complex service oriented via paper and Glass industries;