
dina yakout
I learn if I live
Bacos, Alexandria, EgyptWork Experience
Marketing Officer, Customer Service Officer and Public Relations Officer
X Tech
Nov 2018 - Present -6 yrs, 3 months
Egypt
- Job Details:Manage Jumia store efficiently and professionally, analyze sales data and identify marketing opportunities, follow up and analyze daily and weekly sales and returns, update prices and offers according to market strategies and monitor inventory levels, follow up and receive financial payments while ensuring the accuracy of settlements, preparing detailed reports that include all account movements, propose and identify new products based on market analysis, create and configure products professionally while improving their description and presentations.
Europroptz for Investment and Accommodation
Jun 2018 - Apr 2020 -1 yr, 10 months
Egypt
- Job Details:Managing and coordinating media and promotional activities to enhance awareness of the company, building sustainable relationships with the media, investors and customers, organizing events and exhibitions to enhance communication with the target audience, preparing media content and reports to enhance marketing messages, follow up on customer feedback and provide appropriate solutions to enhance their satisfaction.
Marketing and Customer Service Officer
Al-Ahram Aluminum Industry
Jun 2015 - Aug 2018 -3 yrs, 2 months
Egypt
- Job Details:Create and manage sponsored ads on social media platforms to enhance product awareness and increase sales, develop effective marketing campaigns and conclude agreements with merchants to strengthen the distribution network, preparing quality reports and market case studies to analyze average prices and determine appropriate pricing for products, follow up on the online services department, including after-sales service and direct communication with customers, while preparing a data analysis report for customers, managing electronic marketing and monitoring performance on platforms such as Noon, Jumia, and Souq.
Marketing and Customer Service Officer
MJW Perfumes
Nov 2014 - Jun 2015 -7 months
Egypt
- Job Details:Prepare comprehensive reports on product sales, including performance analysis and making recommendations to improve results, organizing appointments with merchants to ensure effective communication and provide appropriate offers, display products professionally, with a focus on highlighting the advantages and benefits of attracting customers.
Education
Bachelor's Degree in Social Service
The Higher Institute of Social WorkJan 2020 - Jan 2025 - 5 yr
Bachelor's Degree in Philosophy
Alexandria University (ALEXU)Jan 2014 - Jan 2018 - 4 yr
Skills
- Data Analysis
- Online Marketing
- Customer Service
- Public Relations
- Marketing Campaign Development
- social media management
- Communication
- Teamwork
- Problem Solving
- Time Management
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Languages
English
FluentFrench
Intermediate