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dina yakout

I learn if I live

Bacos, Alexandria, Egypt

Work Experience

  • Marketing Officer, Customer Service Officer and Public Relations Officer

    X Tech

    Nov 2018 - Present -6 yrs, 3 months

    Egypt

    • Job Details:Manage Jumia store efficiently and professionally, analyze sales data and identify marketing opportunities, follow up and analyze daily and weekly sales and returns, update prices and offers according to market strategies and monitor inventory levels, follow up and receive financial payments while ensuring the accuracy of settlements, preparing detailed reports that include all account movements, propose and identify new products based on market analysis, create and configure products professionally while improving their description and presentations.
  • Public Relations Officer

    Europroptz for Investment and Accommodation

    Jun 2018 - Apr 2020 -1 yr, 10 months

    Egypt

    • Job Details:Managing and coordinating media and promotional activities to enhance awareness of the company, building sustainable relationships with the media, investors and customers, organizing events and exhibitions to enhance communication with the target audience, preparing media content and reports to enhance marketing messages, follow up on customer feedback and provide appropriate solutions to enhance their satisfaction.
  • Marketing and Customer Service Officer

    Al-Ahram Aluminum Industry

    Jun 2015 - Aug 2018 -3 yrs, 2 months

    Egypt

    • Job Details:Create and manage sponsored ads on social media platforms to enhance product awareness and increase sales, develop effective marketing campaigns and conclude agreements with merchants to strengthen the distribution network, preparing quality reports and market case studies to analyze average prices and determine appropriate pricing for products, follow up on the online services department, including after-sales service and direct communication with customers, while preparing a data analysis report for customers, managing electronic marketing and monitoring performance on platforms such as Noon, Jumia, and Souq.
  • Marketing and Customer Service Officer

    MJW Perfumes

    Nov 2014 - Jun 2015 -7 months

    Egypt

    • Job Details:Prepare comprehensive reports on product sales, including performance analysis and making recommendations to improve results, organizing appointments with merchants to ensure effective communication and provide appropriate offers, display products professionally, with a focus on highlighting the advantages and benefits of attracting customers.
  • Education

    • Bachelor's Degree in Social Service

      The Higher Institute of Social Work

      Jan 2020 - Jan 2025 - 5 yr

    • Bachelor's Degree in Philosophy

      Alexandria University (ALEXU)

      Jan 2014 - Jan 2018 - 4 yr

    Skills

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    Languages

    • English

      Fluent
    • French

      Intermediate
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