DI
Dina Ibrahim
Account Manager at Get It
Nasr City, Cairo, EgyptWork Experience
Account ManagerFull Time
Get It
Apr 2021 - Present -4 yrs, 4 months
Egypt
- Job Details:Communicating with clients to understand their needs and explain product value. Resolving complaints and preventing additional issues by improving processes. Collaborating with internal departments to facilitate client need fulfillment. Collecting and analyzing data to learn more about consumer behavior. Keeping accurate records pertaining to inventory and account notes. Maintaining updated knowledge of company products and services. Building relationships with clients based on trust and respect.
Marketing researcherFull Time
Madison
Nov 2020 - Mar 2021 -4 months
- Job Details:Analyze consumer preferences to determine the potential sales of aproduct or service. Measure the effectiveness of marketing programs and strategies. Gather data on consumers, competitors and market conditions. Monitor and forecast marketing and sales trends. Assist in the development of marketing plans. Conduct research on specific market conditions. Analyze prices, methods of marketing and distribution. Devise and evaluate methods for data collection. Use statistical software to analyze and interpret data. Prepare and present reports to clients and management.
Content WriterPart Time
News Website
Jun 2020 - Oct 2020 -4 months
- Job Details:Conducting in-depth research on industry-related topics inorder to develop original content. Developing content for blogs, articles, product descriptions,social media, and the company website. Assisting the marketing team in developing content foradvertising campaigns. Proofreading content for errors and inconsistencies.
ModeratorPart Time
MS Consulting & Training
Feb 2020 - May 2020 -3 months
- Job Details:Identify customers’ needs, clarify information, research everyissue and provide solutions and/or alternatives. Keep records of all conversations in our call center database ina comprehensible way. Greeting customers in a friendly, professional manner using thesuggested script. Answering telephonic and e-mail inquiries in a timely manner.
Education
Bachelor's Degree in Business Administration
Al-Azhar UniversityJan 2020
Skills
- Digital Marketing
- Content Creation
- Content Writing
- Content Marketing
- Sales
- Marketing
- Online Marketing
- Internet Marketing
- Web Marketing
- Electronic Marketing
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Languages
Arabic
FluentEnglish
Advanced