DH
Dina Hassan
Customer Support Representative at Tabby
Cairo, EgyptWork Experience
Customer Support Representative
Tabby
Nov 2023 - Present -1 yr, 9 months
- Job Details:Provided exceptional customer support via phone, email, and chat, assisting clients with inquiries and resolving issues efficiently. Developed and maintained strong relationships with customers, ensuring a high level of satisfaction and loyalty. Collaborated with team members to improve service processes and enhance customer experience.
Customer Support Representative
Etisalat UAE
Jul 2023 - Oct 2023 -3 months
- Job Details:Handled customer inquiries, complaints, and service requests. Assisted in troubleshooting technical issues and provided guidance on service usage. Contributed to team goals by meeting performance targets and participating in training sessions.
Fatima Alzahraa Language School
Jun 2019 - Jun 2023 -4 yrs
- Job Details:Instructed students in English language and creating engaging lesson plans and fostering a positive learning environment. Developed assessment tools to measure student progress and provided constructive feedback to enhance learning outcomes. Facilitated communication with parents and staff to support student development and address concerns.