DE
Dina El-Ghaffar
Secretary at Millensys Company
Giza, EgyptWork Experience
Millensys Company
Jul 2019 - Present -6 yrs, 1 month
Egypt
- Job Details:Arranged travel including visas, tickets, hotels, and transportation. Ensured bookings and payments were completed timely. Managed logistics and transportation for international guests. Maintained documentation for certifications (ISO, FDA, CE, IHE). Followed up on sales emails and business correspondence. Drafted and edited letters, forms, and internal communications. Scheduled and coordinated meetings and room reservations. Managed calls and delivered messages appropriately. Organized employee business card requests and printing. Welcomed and directed on-site visitors professionally. Sorted and distributed daily mail and deliveries.
Egyptian General Syndicate of Tourist Guides
Jul 2017 - Jul 2019 -2 yrs
Egypt
- Job Details:Organized accounting records and source documents. Reconciled financial transactions and performed audits. Assisted with tax returns and balance sheet reconciliations. Prepared financial statements and managed standard schedules. Maintained end-of-year records and accounting software systems. Oversaw invoicing and filing of financial contracts. Stayed updated with accounting policies and regulations.
Shoof Tours
Jul 2016 - Jul 2017 -1 yr
Egypt
- Job Details:Answered phone calls and directed visitors. Managed meeting calendars and travel arrangements. Took meeting minutes and prepared related reports. Maintained office inventory and supplier communication. Created financial statements and internal documentation.
Customer Support Representative
Xceed (TE Data)
Jan 2016 - Jun 2016 -5 months
Egypt
- Job Details:Handled inbound sales calls using structured scripts. Identified customer needs and provided effective solutions. Upsold relevant services where applicable. Maintained accurate records in CRM systems. Attended seminars to enhance service skills. Met team KPIs and performance benchmarks.
Education
Diploma in Human Resources Management
Cairo University (CU)Jan 2018 7 yr 7 Months
Bachelor's Degree in Business Administration
Cairo University (CU)Jan 2010 15 yr 7 Months