Dina Abdullrahman

Tele Sales Agent

• Job Details:Contacted potential or existing customers to inform them about a product or service, answered questions about products or the company, asked questions to understand customer requirements and closed sales, directed prospects to the field sales team when needed, entered and updated customer information in the database, processed orders accurately, handled grievances, and kept records of calls and sales.

Client Service Representative

• Job Details:Managed large amounts of incoming calls, generated sales leads, identified and assessed customers’ needs to achieve satisfaction, built sustainable relationships and trust with customer accounts through open and interactive communication, provided accurate, valid and complete information, met personal/customer service team sales targets and call handling quotas, handled customer complaints, followed communication procedures, and took the extra mile to engage customers.

Client Service Representative

• Job Details:Managed large amounts of incoming calls, generated sales leads, identified and assessed customers’ needs to achieve satisfaction, built sustainable relationships and trust with customer accounts through open and interactive communication, provided accurate, valid and complete information, met personal/customer service team sales targets and call handling quotas, handled customer complaints, followed communication procedures, and took the extra mile to engage customers.