
dina kamel El sherif
Commercial Development Manager at Egyptian Airports Company
Nasr City, Cairo, EgyptWork Experience
Commercial Development Manager Full Time
Egyptian Airports Company
Nov 2008 - Present -16 yrs, 9 months
Egypt , Cairo
- Job Details:• Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities. • Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals. • Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. • Manage and organize the world Routes Development Forum for 5 following years ( Beijing – Vancouver-Berlin-Abu Dhabi- Las Vegas ) • Project Manager for the Air Show( Avex 2010) • Protects organization's value by keeping information confidential. • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
sales and Finance coordinator Full Time
- Job Details:• Responsible for day to day sales enquiries from distributors – part numbers, prices, Literature, tender support, etc. • Manage and record all sales enquiries via CRM • Customer account creation and update via Navision / CRM • Liaise with logistics/ order desk to ensure equipment for supporting events such as distributor meetings, seminars, exhibitions and trade shows is in place. • Assist in production of sales and marketing literature and maintain literature store. • Assist with marketing plan provided by product managers – eg website, social media, advertising, PR distribution • General support to sales team as required, travel cover etc. • Occasional travel may be required.
Office ManagerFull Time
- Job Details:• Managing, supervising and promoting performance for Support staff as well as assigning work to them. • Reviewing and evaluating the work of Support staff. • Coordinating protocol matters with others faculties in the university. • Monitoring and maintaining monthly staff attendance records. • Procuring office supplies, equipment, vehicles & services. • Organizing Meetings and arrange appointments • Booking transport and accommodation • Ordering Stationary and furniture • Dealing with correspondence complaints and queries • Preparing letters and presentations and reports • Handling staff recruitment and appraisals • Organizing induction programmer for the new employees • Managing office Budgets • Attending meetings with senior Managements • Keeping Personal Records
Team Leader Customer Center Full Time
Mobinil
May 1998 - Aug 2004 -6 yrs, 3 months
Egypt , Cairo
- Job Details:• Welcoming customers & solve all their problems • Conduct surveys to measure dealers understanding and satisfaction • Handle all inbound calls, questions, orders and complaints of the Point of Sales • Conduct mystery calls to our clients as well as competitors • Prepare daily, weekly, monthly and quarterly reports • Responsible for the monthly Sales department bottom-up forecast • Measuring the degree of deviation and studying the reasons behind any possible deviations • Present daily, weekly, monthly and quarterly Logistics report • Follow up the arrangements to deliver the Logistics items • Monitoring the promotion sales results as well as analyzing and comparing it with similar promotions. • Informing and discussing with the involved departments the promotion details for their input and comments Languages:
Education
ba in accounting
Ain Shams University (ASU)Jan 1994 - Jan 1998 - 4 yr
BA in COMMERCE ENGLISH SECTION
Ain Shams University (ASU)Jan 1994 - Jan 1998 - 4 yr
High School - Thanaweya Amma
notre dame des apotresJan 1994
Achievements
i achieved during my current job 8 events for Routs Development Forum by succeeding meetings. i became a memeber at ACI Africa for the non aeronautical service in Africa from Egypt I achieved during my Work at Mobinil the opening of 2 new stores Heliopolis and Maddi with achievement in sales Target . I achieved in my Work at SC Johnson Sales Target and zero balance of error in Finance sheets. In MSA I achieved the best then being success and this is the love and trust of students and Staff
Skills
Languages
Arabic
FluentEnglish
FluentFrench
Fluent
Training & Certifications
Training of the Trainer
New Horizons·2014who moved my cheese
Horizons·2007Movement up top management
Horizons·1998customer Care Handeling
Horizans·1998