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Diana Taha

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Madinaty, Cairo, Egypt

Work Experience

  • Head of MarketingFull Time

    Go Green realestate

    Jan 2016 - Dec 2017 -1 yr, 11 months

    Egypt , Cairo

    • Job Details:Evaluate each team member. Provide training for sales team. Manage social media management team. Manage and develop all marketing plans for clients and partners. Interview applicants for marketing positions. Create partnerships with other marketing companies. Research latest technology and tools used for online marketing. - Achieved 38% increase in sales for “Ariika bean bags” through social media and Facebook advertising in only 3 Months. - Managed creating local content for Ford Egypt. Increased number of fans and traffic for the Facebook page of Ford official importer to Egypt. - Increased online presence for “Coffee Shop Company” through online advertising in multiple channels and social media to a double in 6 months. - Reduced cost of marketing for “ El Hegaz Auto” from 100k per month to 18k per months through social media, Facebook advertising and ADNs, accompanied with an increase in sales with 20% in 6 months. - Managing Go Green social media, online, and offline advertising with an achievement of 100% of agreed KPI’s regarding the budget, number of sales leads, reach, and ROI of the amount of qualified leads. Building from the scratch personal branding crowd with a high communication for our clients
  • Sales & Marketing managerFull Time

    OTAKU DEV

    Jun 2014 - Dec 2015 -1 yr, 6 months

    Egypt , Cairo

    • Job Details:Evaluate each team member. Provide training for sales team. Manage social media management team. Manage and develop all marketing plans for clients and partners. Interview applicants for marketing positions. Create partnerships with other marketing companies. Research latest technology and tools used for online marketing. - Achieved 38% increase in sales for “Ariika bean bags” through social media and Facebook advertising in only 3 Months. - Managed creating local content for Ford Egypt. Increased number of fans and traffic for the Facebook page of Ford official importer to Egypt. - Increased online presence for “Coffee Shop Company” through online advertising in multiple channels and social media to a double in 6 months. - Reduced cost of marketing for “ El Hegaz Auto” from 100k per month to 18k per months through social media, Facebook advertising and ADNs, accompanied with an increase in sales with 20% in 6 months. - Managing Go Green social media, online, and offline advertising with an achievement of 100% of agreed KPI’s regarding the budget, number of sales leads, reach, and ROI of the amount of qualified leads. Building from the scratch personal branding crowd with a high communication for our clients
  • Branch ManagerFull Time

    Snap Fitness 24/7

    Aug 2013 - Jun 2014 -10 months

    Egypt , Cairo

    • Job Details:□ Work with other team members, consultants, key customers, and key suppliers to solve specific challenges and leverage growth opportunities. □ Stay abreast of competing markets, development, building, etc. in the community and surrounding areas. Contact contractors/developers etc. in pursuit of business. □ Maintain contact and friendly relationships with customers and suppliers, building a favorable company image. Resolve problems and complaints as they arise. □ Direct and coordinate counter and outside sales (if applicable) efforts. Assist in account development. Direct sales program to develop new markets. Make joint calls with salesmen as needed. □ Coordinate counter maintenance, merchandising and promotional activity. □ Set branch pricing and direct quotation activities (if applicable). Keep computer price matrix current. □ Manages freight expense, customer discounts, and pricing to maintain profit levels. □ Successfully resolve customer issues timely and professionally. □ Maintain positive attitude towards customers and associates by being friendly and courteous. Provide customer assistance as needed. This will include over the counter, over the phone, etc. □ Continuously update product knowledge. Stay informed and educated as to product inventory and applicability. Understand product applications and help customers in their selections.
  • Senior Technical Support ExecutiveFull Time

    Teleperformance

    Jul 2010 - Jun 2013 -2 yrs, 11 months

    Egypt , Cairo

    • Job Details:Directing the organization for the customer’s needs and fulfilling customer's issues. Following up on team's performance, analyzing, Solving problems to meet the goals and performance needed Coaching agents, Building team. Attending and participating in client conferences Making account analysis
  • Education

    • Business management in Business management

      Cairo University (CU)

      Jan 2007 - Jan 2012 - 5 yr

    • High School - Thanaweya Amma

      Modern manner language school

      Jan 2007 

    Skills

    • Microsoft Excel
    • Microsoft Powerpoint
    • Microsoft Office
    • Microsoft Word
    • Social Media
    • Online campaigns and Ad's management
    • Adobe Photoshop
    • illustrator
    • Marketing
    • Adobe Indesign

    Languages

    • English

      Fluent
    • Arabic

      Advanced

    Training & Certifications

    • Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship

      university of Maryland online·2014
    • Summer internship program

      Arab banking corporation·2008
    • Business admninistration

      computech·2007
    • ICDL

      computech·2007
    • Accounting & financial management

      computech·2007
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