Basic Info
Diana Alea Abdel Samad
10 years
Amsterdam, Netherlands
Diploma
Entry level
Work Experience
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Dutch customer representative at Huawei
Experience DetailsDutch customer representative Customer Service/Support Experienced (Non-Manager) N/A Company DetailsHuawei maadi, Egypt 501-1000 employees Consumer Electronics , Business Services - Other, Telecommunications N/A
Aug 2016 to Dec 2016 (4 months)
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Customer Service Advisor at Teleperformance Egypt
Experience DetailsCustomer Service Advisor Customer Service/Support Entry Level Responsible for All Customer Support related functions for Expedia Canada Company DetailsTeleperformance Egypt (multinational) Cairo, Egypt More than 1000 employees Business Services - Other www.teleperformance.com.eg
Dec 2015 to Aug 2016 (8 months)
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English Instructor at Kiddoz Nursery
Experience DetailsEnglish Instructor Education/Teaching, Training/Instructor Entry Level Taking care of teaching basics of English language to Several classes of student aged between 2-8 years old. Company DetailsKiddoz Nursery Cairo, Egypt 1-10 employees Education N/A
Sep 2015 to Dec 2015 (3 months)
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Administrative Clerk at Post Netherlands
Experience DetailsAdministrative Clerk Administration Entry Level Responsible for organizing and checking all incoming and outgoing mails and postcards, making sure it gets distributed to certain employees for delivery process. Company DetailsPost Netherlands (multinational) Amsterdam, Netherlands More then 1000 employees Government http://www.postnl.post/
Nov 2012 to Dec 2013 (1 year 1 month)
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Sales Specialist at AAA De Keizer
Experience DetailsSales Specialist Sales/Retail Entry Level Responsible for the tele sales process for the compnay, responsible for meeting monthly targets within sales capacity to ensure meeting the minimum accepted profit for the company.. etc. Company DetailsAAA De Keizer Amsterdam, Netherlands 51-100 employees Consumer Services https://plus.google.com/116209538329388503580/about
Aug 2011 to Mar 2012 (7 months)
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Junior Recruitment Specialist at Randstad Holding nv
Experience DetailsJunior Recruitment Specialist Human Resources Entry Level Responsible for meeting daily, weekly, and monthly targets when it comes to providing headcount qualified for the asked positions, Also providing reports with my screening process for interested candidates . Company DetailsRandstad Holding nv (multinational) Amsterdam, Netherlands More then 1000 employees Human Resources www.randstad.com
Dec 2010 to May 2011 (5 months)
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Kindergarten Teacher at The Collorbox ( De Kleurdoos)
Experience DetailsKindergarten Teacher Education/Teaching, Training/Instructor Experienced (Non-Manager)
Responsible for teaching basic language skills for Kindergarten kids. Company DetailsThe Collorbox ( De Kleurdoos) Amsterdam, Netherlands 1-10 employees Education N/A
Dec 2009 to Jan 2011 (1 year 1 month)
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Facilities Specialist at Royal BAM Group
Experience DetailsFacilities Specialist Hospitality/Hotels/Food Services, Administration Entry Level Responsible for site facilities, making sure catering is being provided to construction workers, making sure of level of cleanliness by monitoring cleaning staff and following up with requested tasks and daily missions. Company DetailsRoyal BAM Group (multinational) Amsterdam, Netherlands More then 1000 employees Construction - Industrial Facilities and Infrastructure http://www.bam.eu/
Sep 2008 to Oct 2009 (1 year 1 month)
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Personal Tutor at The Egyptian Club (student activity)
Experience DetailsPersonal Tutor Education/Teaching, Training/Instructor Experienced (Non-Manager)
As a personal Tutor I was helping the kids from the Egyptian Club with their school progress, Company DetailsThe Egyptian Club (student activity) Amsterdam, Netherlands N/A
Jan 2009 to Jul 2009 (6 months)
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Hostess at Park Hotel
Experience DetailsHostess Administration Entry Level Responsible for monitoring room service employees, making sure guests suggestions, complains, and requests are being handled as soon as possible, making sure of reaching guest satisfaction levels by ensuring rooms cleanliness and readiness to be used. Company DetailsPark Hotel (multinational) Amsterdam, Netherlands 501-1000 employees Travel and Tourism www.parkhotel.nl
Oct 2007 to Apr 2008 (6 months)
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Administrative Assistant at Mcdonalds Netherlands
Experience DetailsAdministrative Assistant Hospitality/Hotels/Food Services, Administration Experienced (Non-Manager) Responsible for setting work schedules for branch employees, preparing payroll for employees, monitoring working hours and employees behaviour, confirming existing inventory and preparing new branch orders. Company DetailsMcdonalds Netherlands (multinational) Amsterdam, Netherlands More then 1000 employees Food and Beverage Production www.mcdonalds.nl
Feb 2006 to Aug 2007 (1 year 6 months)
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Education
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College Diploma in wedding planner
Education DetailsCollege Diploma wedding planner loi netherlands, Netherlands C / Good / 65 - 75% N/A N/A loi netherlands
2012 - 2013
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High School - Other
High School DetailsOther ROC ASA Netherlands 2012 B / Very Good / 75 - 85% N/A ROC ASA
2012
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Certifications
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EHBO
Apr 2011
Certificate detailsEHBO Apr 2011 93 out of 100 N/A N/A ROC ASA First Aid Certified. |
Last update more than 2 months ago.
Profile Skills and Keywords
AdministrationAdministrative AssistantAdministrative ClerkArabicBusiness DevelopmentBusiness Services - OtherCateringCommunicatorConstruction - Industrial Facilities And InfrastructureConsumer ElectronicsConsumer ServicesCustomer ServiceCustomer Service AdvisorCustomer SupportDutchDutch Customer RepresentativeEHBOEducationEnglishEnglish InstructorFacilities SpecialistFood And Beverage ProductionFood ServicesGermanGovernmentHandles StressHard WorkHard WorkerHonestyHospitalityHostessHotelsHuman ResourcesInternetJunior Recruitment SpecialistKindergarten TeacherMS OfficeMS WindowsMcdonalds NetherlandsMicrosoft OfficeMicrosoft WindowsMotivationNegotiatorPark HotelPersonal TutorPost NetherlandsRandstad Holding NvRetailRoyal BAM GroupSalesSales SpecialistSupportTeam PlayerTelecommunicationsTeleperformance EgyptTravel And TourismWedding PlannerSelf-assesed Skills
Tools and Technologies
Internet
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Microsoft Office
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Microsoft Windows
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Fields of Expertise
Dutch
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Customer Support
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Catering
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MS Office
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MS Windows
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Hostess
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Hotels
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Key Skills
Communicator, Hard worker, Negotiator, Handles Stress, Team PlayerOnline Presence
