Basic Info

Diana Munteanu

4 years

OTOPENI, Romania

Master's Degree

Experienced

Work Experience

Groups Coordinator & Reservation Agent at RIN Airport Hotel ****

Experience Details

Groups Coordinator & Reservation Agent

Tourism/Travel

Entry Level

Responsibilities:
- Coordinating groups & events (accommodation, conferences, trainings, business meeting,city tours, etc)
- Ensuring that the event works according to the plan
- Maintaining the contact with clients (meetings, follow up business)
- Contracting
- Phones and e-mail accommodation reservations for individual/groups


Company Details

RIN Airport Hotel ****

Bucharest, Romania

101-500 employees

Travel and Tourism

http://airport.rinhotels.ro/

Aug 2015 to present (1 year 4 months)
Event Coordinator at RIN Airport Hotel ****

Experience Details

Event Coordinator

Tourism/Travel

Entry Level

Responsibilities:

- Corporate and social event planning (conferences, trainings, business meetings, weddings)
- Offer sending
- Maintaining contact with clients
- Follow up business
- Client meetings
- Event reports
- Contracting
- Ensuring that the events work according to the plan

Accomplishments: Learning to work with Opera PMS System


Company Details

RIN Airport Hotel ****

Bucharest, Romania

101-500 employees

Travel and Tourism

http://airport.rinhotels.ro/

Feb 2015 to Aug 2015 (6 months)
Assistant Manager at SC Gum-Ken Medical SRL

Experience Details

Assistant Manager

Sales/Retail

Entry Level

Within the clinic, I held two positions — sales and reception. Some of the most important responsibilities included:

- Marketing the wellness packages of the clinic
- Promoting Clinic services to existing but also to new customers
- Mediating the link between clients and company staff
- Efficient problem solving that might occur
- Scheduling clients for service delivery
- Activities that include accounting and payment services
- Creating a portfolio with new customers
- Reports of personal daily activities

Accomplishments: Achievements included the following:
- Personal evolution
- Clinic new portfolio
- Experience gained in working with different type of people, different nationalities, learning to take care of all the aspects needed for satisfying customer needs and offering them the best deal that matches perfectly their preferences, problem solving.


Company Details

SC Gum-Ken Medical SRL

Bucharest, Romania

11-50 employees

Cosmetics , Healthcare and Medical Services

N/A

Nov 2009 to Jun 2011 (1 year 7 months)

Education

Master's Degree in Geology

Education Details

Master's Degree

Geology, Geography, Tourism

University of Bucharest, Romania

A / Excellent / 85 -100%

N/A

During the two years I studied beside tourism disciplines concerning employees and consumers behavior in delivery services

University of Bucharest
2009 - 2012
High School - International Baccalaureate

High School Details

International Baccalaureate

National College “Gheorghe Lazar”

Romania

2009

A / Excellent / 85 -100%

Field of studies: Natural Sciences (Biology, Chemistry, Physics, Geography)

National College “Gheorghe Lazar”
2009

Training and Courses

Training/Course Details

Touristic guide/ Tourism agent

Sep 2011

CEDES

N/A

Training/Course Details

Tourism Agency Manager

Sep 2012

CEDES

N/A

Training/Course Details

Global Distribution System – Amadeus

Jun 2014

University of Bucharest

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicAssistant ManagerBusiness DevelopmentCosmeticsCustomer-orientedDetails-orientedEnglishEvent CoordinatorFrenchGeographyGeologyGlobal Distribution System AmadeusGroups Coordinator & Reservation AgentHandles StressHealthcare And Medical ServicesInternetMicrosoft ExcelMicrosoft OfficeMicrosoft OutlookMicrosoft PowerPointMicrosoft PublisherMicrosoft WordOpera PMSProblem SolverRetailSalesTeam PlayerTourismTourism Agency ManagerTouristic Guide/ Tourism AgentTravelTravel And Tourism

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Advanced

: Advanced

: Intermediate

Arabic

Arabic

: Beginner

: Intermediate

: Intermediate

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Opera PMS

Opera PMS

: Advanced

: High

:

1-3 years

Microsoft Publisher

Microsoft Publisher

: Intermediate

: Medium

:

Less than 1 year

Key Skills

Customer-oriented, Problem Solver, Details-oriented, Handles Stress, Team Player

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