Basic Info

Name: Diana Munteanu

Professional Experience: 4 years

Location: OTOPENI, Romania

Highest Education: Master's Degree

Career Level: Experienced

Work Experience

Groups Coordinator & Reservation Agent at RIN Airport Hotel ****

Experience Details

Job Title: Groups Coordinator & Reservation Agent

Job Role: Tourism/Travel

Career Level: Entry Level

Job Details: Responsibilities:
- Coordinating groups & events (accommodation, conferences, trainings, business meeting,city tours, etc)
- Ensuring that the event works according to the plan
- Maintaining the contact with clients (meetings, follow up business)
- Contracting
- Phones and e-mail accommodation reservations for individual/groups

Company Details

Name: RIN Airport Hotel ****

Location: Bucharest, Romania

Size: 101-500 employees

Industries: Travel and Tourism

Website: http://airport.rinhotels.ro/

Aug 2015 to present (1 year 11 months)

Event Coordinator at RIN Airport Hotel ****

Experience Details

Job Title: Event Coordinator

Job Role: Tourism/Travel

Career Level: Entry Level

Job Details: Responsibilities:

- Corporate and social event planning (conferences, trainings, business meetings, weddings)
- Offer sending
- Maintaining contact with clients
- Follow up business
- Client meetings
- Event reports
- Contracting
- Ensuring that the events work according to the plan

Accomplishments: Learning to work with Opera PMS System

Company Details

Name: RIN Airport Hotel ****

Location: Bucharest, Romania

Size: 101-500 employees

Industries: Travel and Tourism

Website: http://airport.rinhotels.ro/

Feb 2015 to Aug 2015 (6 months)

Assistant Manager at SC Gum-Ken Medical SRL

Experience Details

Job Title: Assistant Manager

Job Role: Sales/Retail

Career Level: Entry Level

Job Details: Within the clinic, I held two positions — sales and reception. Some of the most important responsibilities included:

- Marketing the wellness packages of the clinic
- Promoting Clinic services to existing but also to new customers
- Mediating the link between clients and company staff
- Efficient problem solving that might occur
- Scheduling clients for service delivery
- Activities that include accounting and payment services
- Creating a portfolio with new customers
- Reports of personal daily activities

Accomplishments: Achievements included the following:
- Personal evolution
- Clinic new portfolio
- Experience gained in working with different type of people, different nationalities, learning to take care of all the aspects needed for satisfying customer needs and offering them the best deal that matches perfectly their preferences, problem solving.