DG

Dalia Ghabrous

Experienced Admin Assistant

Maadi, Cairo, Egypt

Work Experience

  • Secretary and Team AssistantFull Time

    African Development Bank Group

    Dec 2014 - Present -10 yrs, 7 months

    Egypt , Cairo

    • Job Details: Provide a wide range of administrative and operations assistance to the Country Manager, Operations and Admin teams in implementing their work program .  Maintain archives and an updated and easy to track filing system.  Act as trustee of the office Petty Cash and provide general support to Finance Admin & Officer in processing vendors’ payments on SAP.  Assist in organizing and providing logistical support for meetings and trainings and other major events to ensure that responsible management are well prepared.  Manage bank missions and organize travel (Manage travel formalities, visa and accommodation, secure meetings with stakeholders).  Give necessary assistance for Bank Consultant’s hiring process.  Do data entry for project disbursement processing.  Assigned as Security Focal point: Ensure the well-functioning of Security systems; active member in the Emergency Committee
  • Qnb Alahli Life Insurance

    • Business AnalystFull Time

      Sep 2013 - Nov 2014 -1 yr, 2 months

      Egypt , Cairo

      • Job Details: Collaborate with stakeholders to gather, document, and validate business requirements related to new products, processes, or systems  Create process maps to visualize current workflows (Projects MS) different tasks and target dates.  Keep Project log updated with opened projects with latest status.  Prepare comprehensive documentation, including project communications (e-mails and minutes of meetings).
    • Personal Assistant to the Managing DirectorFull Time

      Jan 2012 - Nov 2013 -1 yr, 10 months

      Egypt , Cairo

      • Job Details: Handle daily tasks requested by the Managing Director and maintaining his calendar of appointments and meetings.  Design and maintain an updated and easy to track filing system of the company’ s Board and legal documents.  Handling office expenses (the petty cash).  Translate different documents for the management.  Handle daily incoming office mail and re-routing it to the concerned professional staff as appropriate and maintains a follow-up system for assigned actions and Drafting, and dispatch outgoing correspondences.  Assist in the preparations of Board meetings.  Handle travel arrangements and hotel reservations for executives and staff.  Keep stock of office stationery and supplies.  Handle some of office logistics & ensuring the smooth running of the office operations.  Supervise the services staff (Drivers, Office Boys, and Housekeeping).  Assist in and follow up the registration of Salesmen in EFSA (Egyptian Financial Supervisory Authority).
  • Executive SecretaryFull Time

    NSGB Life Insurance (Societe General Group)

    Jul 2009 - Jan 2012 -2 yrs, 6 months

    Egypt , Cairo

    • Job Details: Assist and/or replacing the MD personal assistant in the daily tasks requested by the Managing Director and maintaining his calendar of appointments and meetings.  Handlle phone calls in a professional manner and transfer to concerned parties after inquiry  Provide general administration and secretarial support to different departments, including but not limited to: typing, photocopying, faxing, scanning, mailing, and filing.  Handle daily incoming office mail and re-routing it to the concerned professional staff as appropriate and maintains a follow-up system for assigned actions and Drafting, and dispatch outgoing correspondences.  Design and maintaining an updated and easy to track filing system.  Handle office expenses (the petty cash).  Translate different documents.  Assist in the preparations of different meetings, workshops & corporate events.  Handle travel arrangements and hotel reservations for executives and staff.  Keep stock of office stationery and supplies.  Ensure the smooth running of the office operations including but not limited to Organization of the company’s different errands and assignments with the drivers.  Supervise the services staff (Drivers, Office Boys, and Housekeeping);and Monitoring buffet supplies stock
  • Desktop researcher and Marketing AdministrativePart Time

    The Marketer.net

    Oct 2007 - Sep 2009 -1 yr, 11 months

    Egypt , Cairo

    • Job Details: Conduct desktop research to gather data for various company projects and reports.  Provide administrative and secretarial support to enhance operational efficiency.  Manage the calendar for the General Manager and/or professional staff, scheduling appointments, meetings, and tasks.  Perform telemarketing calls to engage potential clients and gather insights.  Take minutes during meetings and compile them into a task list for follow-up.  Assist in the preparation for meetings, workshops, and seminars to ensure smooth execution.  Create follow-up checklists for various tasks and assignments to track progress.  Maintain an updated log of media monitoring to keep track of relevant industry trends and coverage.
  • Education

    • Bachelor's Degree in Art in Linguistics

      Ain Shams University (ASU)

      Jan 1998 - Jan 2003 - 5 yr

    • High School - Thanaweya Amma

      notre dame des apotres

      Jan 1998 

    Skills

    • Microsoft Office
    • Mentoring
    • Internet
    • Admin Assitant
    • Project Management
    • Adobe Photoshop
    • Administration
    • Secretary
    • office
    • Office manager
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    Languages

    • Arabic

      Fluent
    • French

      Fluent
    • English

      Advanced

    Training & Certifications

    • Microsoft Project 2010

      Egyptian Banking Institute-EBI·2014
    • Business Writing

      British Council·2013
    • Professional Certificate in Office Management

      Amercian University in Cairo (AUC)·2011
    • Computer Diploma for Secretaries

      YAT education center·2003
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