Devidharshini A S

IT Coordinator

• Job Details:Acted as primary liaison between end-users and IT teams, ensuring quick resolution of issues. Coordinated IT service requests while adhering to SLA compliance and reporting. Partnered with technical teams to identify recurring issues and implement process improvements. Created schedules and monitored project deadlines to ensure timely delivery. Communicated updates to stakeholders, ensuring transparency and alignment with business goals. Assisted scrum teams in project planning, backlog maintenance, and progress reporting. Documented project updates and facilitated stakeholder communication. Actively participated in sprint planning, retrospectives, and risk management discussions. Supported project managers in developing comprehensive project plans and schedules.

Project Management Trainee