khalid fouad elorfaly

sales and customer service,dentist

Heliopolis, Cairo, Egypt

DentistFull Time

Diamond Medical Services

Feb 2014 - Present -11 yrs, 4 months

Egypt , Cairo

Job Details:1-Recieve requests for approval on dental procedures through emails and fax 2-Check customers balance for a particular dental procedure and if the customer is qualified for the dental service according to the terms and contracts of the firms 3-Handling approvals on dental procedures and sending them through emails and fax 4-Answering customer inquiries through emailsand phone regarding dental procedures 5-Preparing monthly claims report for service providers on DMS network 6-Preparing monthly payment record for service providers on DMS network 7-Attending conferences and meetings arranged by medical and pharmaceutical companies

DentistFull Time

Gohar Hospital

Jul 2013 - Present -11 yrs, 11 months

Egypt , Cairo

Teleperformance

Sep 2010 - Sep 2012 -2 yrs

Egypt , Cairo

Job Details:I worked in Expedia account which offers reservation and customer services , booking hotels, flights and packages. We tailored packages for Canadian honeymooners , businessmen and people desiring to spend their vacation away from thier home country. We also assist them in their credit card payments ,sending vouchers and receipts ,reading the rules and restrictions concerning their reservations. The reservation agency job demands certficate in training as a qualification which we recieved (TICO certificate) and requires particular skills : -Understanding the needs of the customer -Understanding the nature of the trip -English and Typing skills are crucial to adapt with the work demands. -

Fellowship family dentistry in Dentistry
Cairo University (CU)
Jan 2002 - Jan 2007 - 5 yr
High School - IGCSE
Saint Fatima school
Jan 2002

Earned Fellowship in Family Dentistry 2012 Won small tournaments in ping pong