Demiana Samir

Key Account Manager

• Job Details:Acquired new clients and maintained relationships with existing ones. Managed key accounts including Jotun, Beyti, Scib, and Sipes, ensuring consistent communication, order tracking, and timely deliveries. Received orders from the sales team, entered them into the ERP system, and followed up with production and printing until completion. Coordinated with purchasing to obtain the most competitive prices for labels and materials. Tracked monthly forecasts from major clients and worked to achieve or exceed sales targets. Conducted market research to identify and acquire new clients, expanding the customer portfolio. Handled client complaints and implemented solutions to ensure satisfaction and retention. Prepared sales reports on target achievements, new client progress, and account performance. Participated in both local and international exhibitions to promote products and network with potential clients. Assisted the sales manager in preparing the annual budget and strategic sales plans. Supervised and trained new hires in sales and customer service processes. Actively contributed ideas and solutions to improve sales performance and operational efficiency.

Accountant

• Job Details:Managed company accounts, bookkeeping and financial records. Handled invoices, receipts and payment tracking. Assisted in preparing monthly financial reports.