Basic Info
Dejan Djurovic
10 years
Cairo, Egypt
High School
Experienced
Work Experience
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Training Executive at Raya
Experience DetailsTraining Executive Customer Service/Support Experienced (Non-Manager)
- Providing technical training to newcomers Company DetailsRaya (multinational) Cairo, Egypt More than 1000 employees Computer and Network Security , Information Technology Services, Consumer Services N/A
Nov 2011 to present (5 years 11 months)
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Education
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High School - Other
High School DetailsOther Lycee Professionel Jaques de Flesselles France 2006 A / Excellent / 85 -100% N/A Lycee Professionel Jaques de Flesselles
2006
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Certifications
Certificate detailsBusiness English certification for an upper intermediate English speaker May 2011 N/A N/A N/A British Council N/A |
Training and Courses
Training/Course DetailsRaya Soft Skills Training Nov 2014 Raya Corp. 3 days training held by Training Manager and a Training Section Head, certifying trainers on proper Soft Skills techniques in Contact Center environement |
Training/Course DetailsProduct Knowledge and Soft Skills Jan 2015 HTC Corp. N/A |
Last update 3 days ago.
Profile Skills and Keywords
AdaptiveAnalyticalAndroid OSArabicBusiness English Certification For An Upper Intermediate English SpeakerComputer And Network SecurityConsumer ServicesCustomer ServiceDetails-orientedEnglishFlexibleFoodFrenchHistoryInformation Technology ServicesMicrosoft OfficeMusicProblem SolverProblem SolvingProduct Knowledge And Soft SkillsRayaRaya Soft Skills TrainingReadingSerbo-CroatianSupportSupportiveTeachingTechnical AnalysisTraining ExecutiveTravelSelf-assesed Skills
Languages
Serbo-Croatian
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English
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French
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Arabic
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Tools and Technologies
Microsoft Office
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Android OS
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Fields of Expertise
Problem Solving
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Technical Analysis
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Teaching
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Key Skills
Analytical, Problem Solver, Flexible / Adaptive, Details-oriented, SupportiveOnline Presence
