Basic Info

Mustafa Ahmed

3 years

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Talent Acquisition Specialist at Etisalat

Experience Details

Talent Acquisition Specialist

Human Resources

Entry Level

 Identify and interview most qualified talents in the marketplace
 Establishing key deliverable and terms & conditions for statement of work.
 Assists in standardizing recruitment processes and implementing best practices into the recruitment function.
 Maintain network of contacts to easily recognize and source qualified candidates.
 Establish contact with qualified candidates for respective job openings. Compile and enter job advertisement in various media.
 Conduct phone screening and interviews to weigh the right candidates.
 Prepare, maintain and update CV database to ensure the fulfillment of manpower target.
 Carry out the hiring process including job offer proposal, communicating it to the successful candidates, following on medical checkups, collect needed hiring documents and submitting it the HR service team.


Company Details

Etisalat (multinational)

Cairo, Egypt

501-1000 employees

Telecommunications

N/A

Jan 2015 to present (1 year 11 months)
Entrepreneur at NA

Experience Details

Entrepreneur

Business Development

Entry Level

 Stock exchange
 Clothing production and distribution
 Imported products and distribution
 Industrial sector


Company Details

NA

Egypt

N/A

Business Services - Other

N/A

Dec 2013 to Dec 2014 (1 year)
English Instructor-Part Time at Berlitz

Experience Details

English Instructor-Part Time

Education/Teaching, Training/Instructor

Entry Level

 Teaching the Berlitz English proficiency levels program to Adults.
 Closely monitor the progress of the students and set action plans accordingly.
 Responsible for the Level Check of the students with great accuracy.
 Motivate the students and act as their language adviser and provide a friendly and positive atmosphere


Company Details

Berlitz

Cairo, Egypt

101-500 employees

Education

N/A

Mar 2013 to Jul 2014 (1 year 4 months)
Customer Care Representative at Teleperformance

Experience Details

Customer Care Representative

Customer Service/Support

Entry Level

 Handling calls from the UK and ROI on Samsung devices issues and resolving their technical challenges in a professional and effective manner
 Attracts potential customers by answering product and service questions; suggesting information about other products and services


Company Details

Teleperformance (multinational)

Cairo, Egypt

101-500 employees

Consumer Services

N/A

Jan 2013 to Sep 2013 (8 months)
International Account Advisor-2nd line Tech at Vodafone

Experience Details

International Account Advisor-2nd line Tech

Customer Service/Support

Entry Level

 Working on Network Management Systems, to understand any performance issues across a vast estate of technical systems and provide response to the failure of services or systems.


Company Details

Vodafone

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Nov 2011 to Sep 2012 (10 months)
Customer Service Agent at Vodafone

Experience Details

Customer Service Agent

Customer Service/Support, Legal

Entry Level

 Working on Network Management Systems, to understand any performance issues across a vast estate of technical systems and provide response to the failure of services or systems.
 Handling calls of both billing and technical nature and giving the appropriate solution for each and every case


Company Details

Vodafone (multinational)

Cairo, Egypt

N/A

Telecommunications

N/A

Jan 2011 to Oct 2011 (9 months)
Junior Lawyer at Mohamed Al No'mani Law firm

Experience Details

Junior Lawyer

Legal

Entry Level

N/A


Company Details

Mohamed Al No'mani Law firm

Egypt

1-10 employees

Legal Services

N/A

Jul 2009 to Jan 2011 (1 year 6 months)

Education

Master's Degree in Professional Postgraduate Diploma in Human Resource Management

Education Details

Master's Degree

Professional Postgraduate Diploma in Human Resource Management

American University in Cairo (AUC), Egypt

Not specified

Strategic Management Course

N/A

American University in Cairo (AUC)
2015 - 2016
Bachelor's Degree in Law

Education Details

Bachelor's Degree

Law

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Orman Standard

Egypt

2004

B / Very Good / 75 - 85%

N/A

El Orman Standard
2004

Certifications

Certificate details

Conversation Course VI(Advanced B)

Feb 2009

N/A

N/A

N/A

The American University In Cairo

N/A

Certificate details

Foundation Certificate in Human Resources Management

Mar 2014

A out of A

N/A

N/A

American University,School of Continuing Education

N/A

Certificate details

Career Certificate in Human Resources Management

Jun 2014

A out of A

N/A

N/A

American University,School of Continuing Education

N/A

Certificate details

Professional Postgraduate Diploma in Human Resource Management

Jan 2016

N/A

N/A

N/A

American University In Cairo

• Strategic Management: B+
• Recruitment and Selection: A
• Training and Management: A-
• Compensation and Benefits: A-
• Employee Relation and Labor Law: A-
• HRIS: A-
• Graduation Project: A

Training and Courses

Training/Course Details

Conversation Course VI(Advanced B)

Feb 2009

The American University In Cairo

N/A

Training/Course Details

Centre des Langues et Traduction Spécialisée

Mar 2007

Universite' du Caire

N/A

Training/Course Details

شهادة تقدير فى أساسيات الأستثمار والتحليل الفنى فى البورصة

Jul 2009

جامعة الأزهر,مركز صالح عبد لله كامل للأقتصاد الأسلامى

N/A

Training/Course Details

Career Certificate in Human Resources Management

Sep 2013

American University in Cairo The,School of Continuing Education

This course is on going currently. Finished Organizational Behavior Course,Recruitment&Selection Course and Compensation&Benefit Course

This profile is fresh!
Last update 8 days ago.

Jobseeker photo

Profile Skills and Keywords

????? ????? ?? ??????? ????????? ???????? ????? ?? ???????AnalyticalArabicBusinessBusiness Services - OtherCareer Certificate In Human Resources ManagementCentre Des Langues Et Traduction SpcialiseChallengesCompensation And BenefitConsumer ServicesConversation Course VI(Advanced B)CreativeCreative WritingCustomer Care RepresentativeCustomer ServiceCustomer Service AgentCustomer-orientedEditingEducationEnglishEnglish Instructor-Part TimeEntrepreneurEtisalatFoundation Certificate In Human Resources ManagementGermanHuman ResourceHuman ResourcesHuman Resources (HR)International Account Advisor-2nd Line TechJunior LawyerLabor Law And Employee RelationLawLearning New ThingsLegalLegal ServicesMicrosoft ExcelMicrosoft OfficeMicrosoft WordOrganizerPerformance ManagementProblem SolverProfessional Postgraduate Diploma In Human Resource ManagementReadingRecruitment And SelectionResearchStock Market And ExchangeSupportSwimmingTalent Acquisition SpecialistTalent ManagmentTelecommunicationsTeleperformanceVisiting Antiquities And RuinsVodafone

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Microsoft Word

Microsoft Word

: Intermediate

: High

:

3-5 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

3-5 years

Customer Service

Customer Service

: Intermediate

: Medium

:

1-3 years

Human Resources (HR)

Human Resources (HR)

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Research

Research

: Expert

: Extreme - I love it!

:

5-7 years

Customer Service

Customer Service

: Expert

: High

:

1-3 years

Creative Writing

Creative Writing

: Advanced

: Extreme - I love it!

:

3-5 years

Stock Market and Exchange

Stock Market and Exchange

: Intermediate

: Extreme - I love it!

:

1-3 years

Editing

Editing

: Beginner

: Extreme - I love it!

:

1-3 years

Recruitment and Selection

Recruitment and Selection

: Beginner

: Extreme - I love it!

:

Less than 1 year

Human Resource

Human Resource

: Beginner

: Extreme - I love it!

:

Less than 1 year

Talent Managment

Talent Managment

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Compensation and Benefit

Compensation and Benefit

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Performance Management

Performance Management

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Labor Law and Employee Relation

Labor Law and Employee Relation

: Little knowledge

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Customer-oriented, Creative, Organizer, Problem Solver

Online Presence

shamikh_87@hotmail.comshamikh1987@gmail.com

Like Mustafa`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Mustafa's full profile and find more great talent and professionals to join your team.