Dalia Abd Elgawad

Maadi, Cairo, Egypt
  • Insurance
  • Customer Service
  • Internet
  • Marketing
  • spear parts

Work Experience

Sales agentFull Time

Allianz

August 2017 - October 2018 • 1 yr, 2 months

Sales managerFull Time

Egyptian Takaful

March 2014 - August 2016 • 2 yrs, 5 months

customer Service ManagerFull Time

EZZ Elarab Automotive Group

January 2011 - March 2013 • 2 yrs, 2 months

After Sales / Assistant (Egypt Dealers And NetworkFull Time

EZZ Elarab Automotive Group

March 2009 - January 2011 • 1 yr, 10 months

Education

  • Faculty of arts in Archaeological and tourism

    Ain Shams University (ASU)Jan 2003 to Jan 2008 · 5 Years

  • High School - Thanaweya Amma

    Abdain high school for girls Jan 2003

Achievements

Best employee award (after sales assistant) Proton Egypt 2011. I contributed in building the entire customer service for proton Egypt. I had a project (more like a dream) to improve customer services for the whole company (Ezz Elarab) but the project was put on hold.

Skills

Tools and Fields of Expertise

  • Insurance
  • Customer Service
  • Internet
  • Marketing
  • spear parts
  • Microsoft Powerpoint
  • Microsoft Excel
  • Microsoft Word
  • Bodyrepair
  • Management
  • Business Planning
  • Human Resources

Languages

  • English

    Advanced

Training & Certifications

  • communication

    A.U.C·2014

  • English Intermediate 2

    A.U.C·2013

  • Customer service

    PROTON Malaysia training center ·2012

  • Engine Mechanical system(EMS)

    PROTON Malaysia training center ·2012

  • Time Management

    PROTON Malaysia training center ·2012

  • Engine Management System(EMS)

    PROTON Malaysia training center ·2011

  • Marketing

    PROTON Malaysia training center ·2011
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