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Dalia Ali Abdelhafiez

Operations, HR & Admin.

New Cairo, Cairo, Egypt

Work Experience

  • Senior Support & Co-ordination Officer - Innovation & Entrepreneurship SectorFull Time

    Misr Elkheir Foundation

    Aug 2014 - Aug 2017 -2 yrs, 11 months

    Egypt , Cairo

    • Senior (HR & Admin.) Operations Officer Full Time

      SilMinds, LLC.

      Dec 2009 - Dec 2013 -4 yrs

      Egypt , Cairo

      • Job Details:1) Preparing Tender dossier, launching, receiving & opening envelopes, evaluating offers, awarding the winning tenderer, signing contracts, assure payment, receiving Invoices, etc. 2) HR tasks: A) Recruitment: 1. Manage job postings. 2. Maintaining and organizing the company's bank of the soft copies of candidates' CVs for various positions. 3. Screening & short listing qualified candidates and coordinate with concerned department heads & the candidates for the interviewing process. 4. Preparing and updating testing tools for recruitment. 5. Helping in interviewing candidates. 6. Execute recruitment administration & correspondences (Regret Letters, Offer Letters, Job Offer, etc.) according to agreed processes and timescales. 7. Advising selected candidates with the needed hiring documents. B) Personnel: • Responsible of the orientation process for the newly hired employees. • Assist in the process of registering/un-registering the employees in the Social Insurance. • Responsible for the process of employees' termination. • Manage and organize the process of employees' termination. C) Job Analysis: • Prepare & develop Job Analysis & Job Description to all corporate titles and positions with the help of the concerned heads & employees. D) Performance Management: • Implement, organize and supervise the process of the staff evaluation and prepare the Performance Evaluation Forms. • Supporting the concerned heads/higher management with the needed HR evaluation & performance evaluation reports about the employees to help in the process of staff evaluation. E) Compensations and benefits / Total Rewards: • Supports in the completion and follow up in the process of opening new employees’ payroll bank accounts. • Feed the accounting department with the needed information about any addition or deduction to/from the employees' monthly salaries. • Follow up the process of payroll and ensure its completion. • Responsible for the medical insurance operations. • Ensure reward data accuracy and security in compliance with organizational policy and legal requirements. • Introduce and suggest new reward programs that would increase employee benefits in accordance with company financial status and performance. F) Other: • Ensure filing systems are maintained and up to date & define procedures for record retention. • Ensure protection and security of files and records. And ensure personnel files are up to date and secure. • Develop and apply the HR rules. • Successfully created an employees' Handbook to help employees to understand the organization's policy, rules, benefits, the employees' rights and duties, etc. • Prepare employees’ time sheets and track attendance. • Prepare and update the HR forms & templates. • Responsible for the company's bulletin board and updates it with the internal social events, announcements and all what relates to the employees. • Lead, develop, motivate and monitor the team within area of responsibility. 3) Office Management tasks: • Implement, monitor, organize and supervise day-to-day office operations and procedures. • Responsible for all the printed materials, brochures, business cards, prizes, internal Accessing IDs, etc, with co-coordinating with the publishing/printing services providers. • Collect, prepare and present regular progress reports. • Organize meetings and events held by the firm. • Develop all the required forms, letters, and correspondence letters both external and internal. • Dealing with post, e-mails, monitor phone calls and control correspondences. • Ordering stationery & office furniture according to the company's needs. • Organizing office maintenance and repair work equipment. • Supervising and advising the Office Boy about the company's appearance and cleanliness. • Monitoring and tracking the company's stationary, Cafeteria's inventory, and the cleaning tools.
    • Business Assistant Full Time

      Mitsui & Co., Liaison Cairo Office

      Aug 2007 - Dec 2009 -2 yrs, 4 months

      Egypt , Giza

      • Job Details:•Act as an intermediate between customers & suppliers. •Handle day-to-day operations. •Finalize customers' inquiries and get purchase orders. •Arrange with suppliers for preparing the required cargo after receiving purchasing orders from customers. •Follow up all payments, cargo's' readiness and shipments till receiving a copy of cargo's shipping documents. •Prepare and present monthly reports.
    • Administration officer Full Time

      NISSAN MOTOR EGYPT S.A.E.

      Oct 2006 - May 2007 -7 months

      Egypt , Cairo

      • Job Details:•Responsible for hotel reservations. •Renting cars for guests' transportation. •Airport Services for guests. •Ticketing and Visas for employees. •Translating documents, reports, machine catalogs, meeting minutes, etc. from Japanese language. •Worked as an interpreter in Japanese language for Japanese guests.
    • Education

      • Technical Diploma in Japanese Tour Guiding

        High Institute of Tourism and Hotels

        Jan 2008 - Jan 2010 - 2 yr

      • BA in Faculty of Alsun (Languages) - Japanese Language Department

        Ain Shams University (ASU)

        Jan 2002 - Jan 2006 - 4 yr

      • High School - Thanaweya Amma

        Armenian Catholic Sisters’ School

        Jan 2002 

      Skills

      • Internet
      • Drawing
      • Microsoft Word
      • Microsoft Excel
      • Human Resources
      • Administration
      • Human Resources (HR)
      • Office management
      • Business Administration
      • Microsoft Outlook
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      Languages

      • English

        Fluent
      • Arabic

        Advanced
      • Japanese

        Advanced
      • French

        Intermediate
      • Korean

        Intermediate

      Training & Certifications

      • Commercialization Tool Kit

        Innovety, IXL Center·2016
      • Time Management Workshop

        Innovety, IXL Center, and The Global Innovation Management Institute·2015
      • HRM

        Cairo University·2011
      • Human Resources Management

        Cairo University·2011
      • Tour Guiding Translation

        Japanese Language Speakers Organization·2010
      • Basic Course

        Zedny Organization·2007
      • Communication Skills

        Zedny Organization·2007
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