DH

Dalia Hesham

Assistant Marketing Coordinator

Qalubia, Egypt

Work Experience

  • Assistant Marketing Coordinator

    Jun 2020 - Jun 2023 -3 yrs

    • Job Details:Assisted in the development and execution of marketing campaigns across various channels, contributing to a 20% increase in brand recognition. Analyzed marketing data to assess campaign effectiveness and recommended optimization strategies. Supported event planning and execution, coordinating logistics and ensuring seamless customer experiences. Implemented social media marketing initiatives, resulting in a 50% increase in online engagement.
  • Customer Relation Specialist

    Jun 2017 - Jun 2020 -3 yrs

    • Job Details:Addressed customer inquiries and concerns in a courteous and timely manner, fostering customer loyalty and repeat business. Conducted regular customer feedback surveys to identify areas of improvement and implemented customer-centric solutions.
  • Sales Executive

    Solutions

    Jun 2016 - Jun 2017 -1 yr

    • Job Details:Spearheaded business development initiatives, resulting in a 25% increase in customer base and revenue growth. Managed key accounts and maintained strong customer relationships, resolving inquiries promptly and maintaining a satisfaction rate of 95%. Conducted market research and competitor analysis to identify trends and capitalize on emerging opportunities.
  • Marketing Manager

    Select

    Jun 2014 - Jun 2016 -2 yrs

    • Job Details:Developed and implemented comprehensive marketing strategies to enhance brand visibility and drive customer acquisition. Oversaw product launches, sales promotions, and advertising campaigns, resulting in a 30% increase in sales within the first quarter.
  • Education

    • Bachelor's Degree in Commerce

      Jan 2010 - Jan 2014 - 4 yr

    Skills

    Languages

    • Arabic

      Beginner
    • English

      Beginner
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