dali mosbeh

Content Creator

• Job Details:Develop engaging and educational content for an English-language platform. Specialize in digital marketing strategies to attract and retain audiences. Create written and multimedia content tailored to diverse online communities, optimizing for reach and engagement.

Team Leader

• Job Details:Led a team of customer service representatives, ensuring high-quality support and problem resolution for global travelers. Managed team performance, provided training, and implemented strategies to enhance customer satisfaction. Spearheaded initiatives to improve efficiency in booking modifications, cancellations, and accommodation arrangements. Fostered a collaborative and motivated team culture.

Customer Agent & Sales

• Job Details:Handled customer inquiries, troubleshooting technical issues, and processing orders with a focus on service excellence. Utilized persuasive communication skills to drive sales, meet targets, and foster customer loyalty. Developed deep product knowledge to provide tailored solutions, enhancing client satisfaction.