Daffron Machado

Commercial & Project Manager

• Job Details:Spearhead commercial strategy and project management for high-value logistics operations across domestic and international markets. Act as pricing strategist, developing competitive yet profitable pricing models that boosted win rate by 35%. Secure major freight contracts by leveraging client insights and customized proposals, expanding revenue streams. Oversee end-to-end project lifecycle—from lead generation and quoting to delivery and post-service follow-up. Maintain and grow long-term partnerships, enhancing client satisfaction and contract renewal rates. Collaborate with operations to ensure timely, budget-conscious, and high-quality execution of all shipments. Analyze market trends and competitor pricing to continuously optimize value proposition. Lead cross-functional teams to ensure delivery KPIs, budget, and client expectations are consistently met.

Head of Operations & HR / General Manager

• Job Details:Directed full operations across departments: sales, accounts receivable/payable, reporting, performance reviews, recruitment, training & development, telesales, and customer support. Increased operational efficiency by 30% and boosted revenue by refining workflow systems. Successfully recruited and trained high-performing teams, aligned with organizational goals. Approved contracts and ensured accuracy in compliance and documentation. Championed a culture of accountability, performance improvement, and employee engagement.

Human Resources Manager (Promoted to GM)

• Job Details:Managed recruitment cycles, payroll systems, and talent development programs. Enhanced employee performance through structured reviews and mentoring programs. Fostered a compliant and inclusive work environment while supporting organizational strategies.