DR
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Social Media Administrator & Content Organizer at Private Brand
Monufya, EgyptWork Experience
Social Media Administrator & Content Organizer
Private Brand
Aug 2022 - Present -4 yrs, 2 months
Egypt
- Job Details:Managed daily online client communications, inquiries, and service interactions with high responsiveness. Organized digital documentation, scheduled operational tasks, and coordinated workflow efficiently with strict attention to detail.
Private Company
Aug 2021 - Aug 2022 -1 yr
Egypt
- Job Details:Handled high-volume customer inquiries, resolving complaints and processing service requests accurately in a fast-paced environment. Demonstrated active listening, empathy, and professional communication to ensure high client satisfaction and retention. Maintained strict adherence to company confidentiality guidelines while accurately recording sensitive client data.
Education
Bachelor's Degree in Legal Studies
University of Sadat City (USC)Jan 2026
Skills
- customer relationship management
- Data Accuracy & Document Verification
- Regulatory & Policy Compliance
- Risk Awareness & Problem Solving
- Time Management & Multi-tasking
- Active listening & negotiation
- Microsoft Office Suite (Excel, Word, Outlook)
- data entry & record management
- AI Tools & Digital Collaboration Platforms
- online research & information gathering
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Languages
Arabic
BeginnerEnglish
Beginner