Basic Info

Ehab kashlan

8 years

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

SERVICE MANAGER at ECTC

Experience Details

SERVICE MANAGER

Engineering - Mechanical/Electrical

Manager

Training in Tartosia industry for fixing & repairing pumps.
Duration:3 Months
Working as a Mechanical power engineer at Egyptian company for trading construction (ECTC) in logistics department and ZF service after sale agency for transmission, steering system ,finally at diagnosis multi brand tool project on (HCV & LCV & BUS ).


Training course in Campo de Criptana (Susida Real) – Cojali – Spain in (2008&2009;)
Specially in trucks
Holding Libyan branch for 6 month. as a sales, technical engineer .
Currently ZF technical support manager.
Training course in Germany for 17 days in 5-2011 (certificated)
Different training courses in Germany during 2012-2016


Company Details

ECTC

Cairo, Egypt

101-500 employees

Automotive

WWW.ECTC.COM

Jun 2007 to present (9 years 6 months)
Service engineer at Egyptian Company Trading Construction

Experience Details

Service engineer

Engineering - Mechanical/Electrical

Experienced (Non-Manager)

Starting with a diagnostic device project for a Spanish multi brand tool (jaltest) for buses, trucks ( Mercedes ,MAN, Iveco,Volvo , etc )
 Service after sale for our agency ZF gearboxes.
 Workshop responsibility.
 Handling 90% of Cairo &Alexandria; transportation authority contracts.
 Since 2007 till 2016, CTA has installed around more than 1200 buses equipped with ZF automatic transmission.
 Cooperating with OEMS in order to proceed the PDI process.
 Managing and servicing the buses in CTA &APTA; garages.
 Warranty admin in case of administrator absence.
 Holding our Libyan branch as a big market for trucks & buses business for one year.
 Dealing with private and public sector for mobile crane business (automated transmission ) Petro jet , Orascom .
 Insuring maximum satisfaction in our current customers & follow up with them.
 Handling the billing issues to recommend the best solutions and offering the best payment options.
 Analysis confronted problem & transfer it to the responsible department if needed.
 Following up with all customers’ complaint and escalated issues.
 Responsible for technical issues regarding the export and import authority.
 Qualifications


Company Details

Egyptian Company Trading Construction

Qalioub, Egypt

51-100 employees

Automotive

www.ectc.com.eg

Feb 2007 to present (9 years 10 months)

Achievements


Latest project for us is handling zf market sales and maintenance through passenger car area like the biggest population in the market BMW vehicles from 2007 till 2013 Also use our background in buses and trucks also Audi cars

Education

mechanical engineer in mechanical dept

Education Details

mechanical engineer

mechanical dept

Alexandria University - Faculty of Engineering, Egypt

C / Good / 65 - 75%

mechanical power engineer

N/A

Alexandria University - Faculty of Engineering
2001 - 2006
Mechanical Engineering in Power Mechanical

Education Details

Mechanical Engineering

Power Mechanical

Alexandria University, Egypt

C / Good / 65 - 75%

fire fighting project

N/A

Alexandria University
2002 - 2006
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elnasria

Egypt

2001

A / Excellent / 85 -100%

N/A

Elnasria
2001

Certifications

Certificate details

Jaltest diagnostic unit spain, gearbox maintenance germany,steering maintenance bosch germany

Oct 2008

N/A

N/A

N/A

COJALI,ZF,BOSCH

N/A

Training and Courses

Training/Course Details

gearbox,steering maintenance,service,warranty

Oct 2015

ZF Germany, Bosch germany

2011; gearbox maintenance 2012: warranty system 2013: worldwide seminar 2015: steering maintenance

Training/Course Details

jaltest diagnosis

Feb 2008

campo de criptana spain (cojali)

training on how to diagnose problems with multi brand tool

Training/Course Details

automated transmissions

May 2011

ZF Friedrischafen

automated transmission (As-tronic, As-mid,As-light) which equipped at so many different applications (trucks , cranes , buses)

Training/Course Details

electrical system 3

May 2011

ZF Friedrischafen

N/A

Training/Course Details

warranty systems

Oct 2012

ZF Friedrischafen

TRAINING ON HOW TO USE SAP system

Training/Course Details

Steering systems

Sep 2015

BOSCH AUTOMOTIVE

training on steering systems HCV , PC

Training/Course Details

ELECTRIC 4A (AUTOMATED TRANSMISSION

Jul 2016

ZF Friedrischafen

special electric training in automated transmission AS-tronic , As-lite ,As-mid

This profile is fresh!
Last update 4 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAutomated TransmissionsAutomotiveBOSCH GERMANYCo-operationCrane TransmissionDiagnosisELECTRIC 4A (AUTOMATED TRANSMISSIONElectrical System 3EnglishFlexibleGearbox,steering Maintenance,service,warrantyHandles StressHonestJaltestJaltest DiagnosisJaltest Diagnostic Unit Spain, Gearbox Maintenance Germany,steering Maintenance Bosch GermanyLeaderMechanical DeptMicrosoft OfficePower MechanicalResponsibility Of CTA FLEETResponsibility Of Libyan BranchSAP Software_warrantySERVICE MANAGERService EngineerSocialSteering SystemsSupportiveTESTMANTeamworkWarranty SystemsZF GERMANYZamalek

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

jaltest

jaltest

: Expert

: Extreme - I love it!

:

More than 7 years

TESTMAN

TESTMAN

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

More than 7 years

SAP software_warranty

SAP software_warranty

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

crane transmission

crane transmission

: Expert

: Extreme - I love it!

:

3-5 years

Responsibility of CTA FLEET

Responsibility of CTA FLEET

: Expert

: Extreme - I love it!

:

More than 7 years

diagnosis

diagnosis

: Advanced

: Extreme - I love it!

:

More than 7 years

responsibility of libyan branch

responsibility of libyan branch

: Advanced

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Flexible / Adaptive, Social, Handles Stress, Supportive

Online Presence

https://www.linkedin.com/home?trk=nav_responsive_tab_homehttps://www.facebook.com/ehabi3

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