
Pablo Ebora Claus
Sales and Marketing , Customer Service
Dubai, United Arab EmiratesWork Experience
Customer Service cum ReceptionistFull Time
Dubai Golf @ Wasl Properties
Jul 2011 - Oct 2016 -5 yrs, 3 months
United Arab Emirates
- Job Details:Major Responsibilities : Answer a high volume of calls and maintain a rapid response rate according to agreed standards. Logs information on calls received, where required and maintains detailed to accurate records. Maintain and update continuously, by local knowledge and by local means, a log of the availability of staff likely to receive inbound calls. Type memos, correspondence, reports, and other documents. Capturing supplier invoices, handling supplier queries. Compilation of petty cash flow daily basis. File data and perform other routine clerical task for other departments as assigned by Administration. Organize periodic renewal of Licenses. Submission of correct documentation to obtain licenses and efficient collection Licenses to take place when completed. Take, submit and collect all necessary documentation in order to organize all employee official papers works. Organize travels bookings all respective superior such as hotel and airlines local and international. Organize periodic renewal of Licenses. Order and maintain relevant office supplies for effectiveness of personal duties. Collect and distributes mail and messages. The customer must also be able to operate the phone; she/he must be able the phone, place people on hold and transfer to the appropriate people. The customer care must be able to handle member concern and issues; the customer care is usually the only employee that members meet. Peruse personal development of skills and knowledge necessary for the effective of the role. Demonstrate a professional attitude to Customers/Suppliers/Visitors/Enquirers and relevant staff
Logistic Coordinator / Data Entry Full Time
E Move Fzco
Jan 2010 - Jun 2011 -1 yr, 5 months
United Arab Emirates
- Job Details:Major Responsibilities: Processing documentation using Dubai Trade Customs Operating System - ‘Mirsall II’ Declaration of Goods, Transfer Bill, Transfer within a Free Zone, Bill of Entry Transit In (custom clearance), Transit Out (custom clearance), Transit In from GCC/Local (JAFZ), Import Billing / Local (JAFZ),
Sales Associate/ Coordinator cum Showroom In-Charge Full Time
VV and Sons LLc
Apr 2006 - Nov 2009 -3 yrs, 7 months
United Arab Emirates , Dubai
- Job Details:Major Responsibilities: Prepare daily and monthly sales reports, incl. RV, CSS and Cash Registry, Provide Local Purchase Order, Local Transaction Out, Local Transaction In Encoding / processing sales invoices thru Orion, as well as processing transfers (POS), Close large-scale sales for individual customers and group/company accounts, Organize delivery, installation and stock needed in the showroom, Ensure prompt collection and remittance of cash/cheques, Efficiently attend to customer complaints and queries, Provide quotations as required by the customer, Supervise and train sales staff in the showrooms, Organize the connection of cables to amplifiers and fiber optics, Ensure after sales service, Reporting and commenting on showroom sales activities, Dealing with all forms of correspondence ( writing letters & emails, taking dictation, minutes of meetings etc), Conducting Team Development and Training sessions, Ensuring adherence to sales targets and monitoring this against the Budget, Provide Customer Service to a level that instills trust & confidence in both employees and products, Deal with incoming invoices / check their validity prior to processing for payment,
Ground Staff Full Time
Manila Internatinal Airport
Jan 2001 - Oct 2005 -4 yrs, 9 months
Philippines , Manila
- Job Details:Major Responsibilities: To provide all necessary information to passenger and make their journey easier and comfortable. Welcome passenger and handling help desk counter Carry out check –in, boarding and disembarkation procedures Promote and sell airline product.
Education
College Diploma in Bachelor of Science in Computer Engineering major Engineering Management
AMA Computer CollegeJan 1994 - Jan 1999 - 5 yr
Skills
Languages
English
FluentArabic
Beginner