claudine etana
Sales and customer service consultant
Dubai, United Arab EmiratesWork Experience
Sales and customer service consultantFull Time
Travelex Emirates Exchange Airport terminal 3
Oct 2020 - Apr 2022 -1 yr, 6 months
- Job Details:Good customer service, welcome customer, upselling and Cross selling, product knowledge, solve customers queries, communicate with over 300 customers a day and responded to emails, ensure customers are satisfied, help customers with pricing method , use the POS machine , use the company retail system to register sales record (CRM), always put customers our first priority , able to identify over 63 currencies and their exchange rates , interact with different customers from different countries all over the world
Sales & customer service RepresentativeFull Time
Early Learning Toy shop
Dec 2019 - Sep 2020 -9 months
- Job Details:Good customer service, welcome customer, upselling and Cross selling, product knowledge, solve customers queries, communicate with over 200 customers a day abd responded to emails, ensure customers are satisfied, help customers with pricing method , use the POS machine
Sales ExecutiveFull Time
EMAX-Landmark group
Aug 2017 - Oct 2019 -2 yrs, 2 months
- Job Details:Good customer service, welcome customer, upselling and Cross selling, product knowledge, solve customers queries, communicate with over 100 customers a day and responded to emails, ensure customers are satisfied, help customers with pricing method , use the POS machine making sales and achieve sales Target
Education
Bachelor's Degree in Management
Higher institute of business management and technologyJan 2015
Skills
- Indoor Sales
- Customer Service
- Good communication
- Good Listener
- Good sales technics
- Handle customers complain
- Portray positive attitude
- Achieve sales target
- Good team manager
- Very organize and pleasant personality
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Languages
English
FluentFrench
Advanced