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clara raafat

Teler at Emirates Nbd Bank

Nozha, Cairo, Egypt

Work Experience

Emirates Nbd Bank

  • TelerFull Time

    Oct 2022 - Present -2 yrs, 9 months

    • tellerFull Time

      Oct 2022 - Present -2 yrs, 9 months

      • Job Details:- Processing daily client’s transactions through bank’s system - Responsible for bank’s cash in and cash out. - Handling cash deposits, withdrawals, transfers, loan payments, and cheques’ transactions. - Resolving disputes and customer complaints. - Documenting non-cash transactions. - Assisting clients with questions and their bank account information. - Accurately managing to balance the cash in hand with the cash on the bank’s system. - Ensuring customer’s satisfaction with patience and a positive attitude.

    Education

    • Bachelor's Degree in finance

      Misr international univeristy

      Jan 2022 

    Skills

    • Microsoft Office
    • Microsoft Word
    • Microsoft Powerpoint
    • Time Management
    • Communication skills
    • Microsoft Excel
    • Financial Statements Analysis
    • Dedicated to details
    • Cash Handling

    Languages

    • English

      Fluent
    • Arabic

      Fluent
    • French

      Beginner
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