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Cinderella Mohamed Hazem Mansour

Head Of Maintenance Department. at Quantum Automatic Systems

Heliopolis, Cairo, Egypt

Work Experience

  • Head Of Maintenance Department.Full Time

    Quantum Automatic Systems

    Oct 2008 - Present -16 yrs, 9 months

    Egypt , Cairo

    • Job Details:Job Outline: Providing leadership, management and responsible for the day to day running of the department. Duties: -Experience of managing a team of up to 12 staff members. -Responsible for achieving annual department quota. -Responsible for handling key accounts maintenance contracts. -Supervising the work of Department Juniors & Seniors and assigning work for them. -Scheduling workload to meet priorities and targets. -Involved in the recruitment and interviewing of new staff. -Establish and implement departmental policies, goals and procedures. -Prepare proper reporting system for the chairman, (monthly – quarterly – semiannually - annually). -Handling difficult and aggressive clients in a professional manner.
  • Sales Supervisor- Residential Sector.Full Time

    Quantum Automatic Systems

    Jun 2004 - Oct 2008 -4 yrs, 4 months

    Egypt , Cairo

    • Job Details:Job Outline: Responsible for setting the competitive sales strategy and directing the day to day sales. Duties: -Responsible for market share growth. -Prepare the sales forecast, sales quota and plan to achieve. -Develop, execute territory plan and quarter plans to help selling company products. -Continuously keep track of competition and constantly analyze and monitor the market place and adopt strategies and tactics accordingly. -Maintain high-level of relationships with defined key accounts and follow big projects. -Prepare proper reporting system for the chairman, (monthly – quarterly – semiannually - annually). -Conduct interviews, hire new sales staff and provide employee orientation. -Supervise and ensure that all sales team members deliver an efficient and professional service to all clients, through following their (project follow up sheet – customer profile sheet – expected finished deals). -Revise all sales engineers work (offers – Contracts – internal project documents). -Supervise staff in accordance with company policies and procedures. -Assist the sales team in resolving complex or out of policy operation problems.
  • Sales Coordinator- Residential Sector.Full Time

    Quantum Automatic Systems

    Jan 2002 - May 2005 -3 yrs, 4 months

    Egypt , Cairo

    • Job Details:Job Outline: Responsible for all sales activities in assigned territories in order to achieve the sales quota. Duties: -Manage assigned area to achieve forecast. -Improve and secure sufficient presentation of the company and its targeted sales channels. -Follow up on new leads and referrals resulting from field activity. -Making visits to the clients in order to study every case individually to offer the right solution. -Prepares offers & tenders with all the required technical and financial details. -Pricing negotiation, in order to get a win-win situation. -Responsible for building relationship with end users and different kind of customers. -Responsible for preparing all project documents (offers – order confirmation – work order – release order – warranty certificate). -Follow up orders (delivery schedule – installation schedule - Payment). -Follow up collection with the accountant department. -Maintain a professional appearance and providing a positive company image to the clients.
  • Executive Secretary. Full Time

    Quantum Automatic Systems

    Aug 1999 - Dec 2001 -2 yrs, 4 months

    Egypt , Cairo

    • Job Details:Job Outline: Responsible for all chairman's office administrative work. Duties: -Prepare the chairman daily schedule and follow the deadlines. -Responsible for all chairmen's secretarial work (faxes – mails – memos – arranging appointments). -Managing work for one junior assistant. -Attending meetings, preparing meeting agenda, taking minutes of meetings. -Handle all advertising procedures (revising contract – follow the design – payment method). -Maintain hard copy and electronic filing system. -Managing traveling schedules, air tickets and hotel reservation. -Responsible for research, price, and purchase office furniture and supplies.
  • Education

    • Bachelor of Agriculture Co-operation in Agriculture Co-operation

      High Institute of Agriculture Co-operation

      Jan 1992 - Jan 1996 - 4 yr

    Skills

    • Office Managment
    • Purchasing
    • Microsoft Word
    • Hard Skills
    • Sales Managment
    • Excell
    • After Sales Service Managment

    Languages

    • English

      Advanced

    Training & Certifications

    • Organizational Behavior

      Knowledge Academy - (Mini MBA Program)·2008
    • Implementing Sales Plan

      The American University in Cairo.·2005
    • Strategic Management

      Knowledge Academy - (Mini MBA Program)·2005
    • Setting the Sales Plan

      The American University in Cairo.·2005
    • Business Administration

      The American University in Cairo·2000
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