christine monir shenouda
Operation manager at Celltek
Downtown, Cairo, EgyptWork Experience
Office ManagerFull Time
Nok Courier
Feb 2024 - Present -1 yr, 5 months
Egypt , Cairo
- Job Details:Duties and responsibilities include scheduling meetings and appointments, making office supplies arrangements, greeting visitors and providing general administrative support to our employees. Previous experience as a Front operator.
Operation managerFull Time
Celltek
Dec 2018 - Present -6 yrs, 7 months
- Job Details:Operation Manager. Manage and operate the WSM (Wet Stock Management system) also monitor the GPS system for ExxonMobil trucks. Along with service Management for Exxon Mobil depots in Tanta & Banha, also responsible for the Truck Inspection regarding safety procedures
Head of admin departmentFull Time
Indwork
May 2018 - Nov 2018 -6 months
Egypt , Cairo
- Job Details:Admin Coordinator: Coordinate between the marketing team, the technical support and the customer service team regarding any problems or issue the freelancer and client might have.
Team lead, Customer service representativeFull Time
Uber technology company
Jun 2016 - Aug 2017 -1 yr, 2 months
Egypt , Cairo
- Job Details:Team lead: responsible for 15 agent KPI’s and attendance, over time, also preparing their progress plan and training needed. Customer service representative: answering the drivers complain through emails with the ability to compensate if needed.
Education
master in Business Administration in business administration
American University in Cairo (AUC)Jan 2007 - Jan 2009 - 2 yr
Bachelor's Degree in business administration
Ain Shams University (ASU)Jan 2002 - Jan 2007 - 5 yr
High School - Thanaweya Amma
el daher el sanawya banatJan 2001
Achievements
Gained experience in the oil & Gas sector, also learned about the ERP systems and using 2 of them now (iscala, Odoo)
Languages
English
FluentArabic
Fluent
Training & Certifications
english
auc·2002english
British counsel ·2001