Christel Kongolo

Residential Care Worker

• Job Details:Nurture a safe and secure environment for young people, adhering to safeguarding protocols and reporting any concerns promptly. Actively listen to young people’s concerns, fostering an inclusive environment where children feel valued and respected. Facilitate group and one to one sessions to promote social skills, self-esteem and conflict resolution. Provide personalised support to looked after children assisting with daily living activities, emotional regulation and educational support. Develop and implement individualised care plans in collaboration with social workers, educators and healthcare professionals. Monitor and document progress of young people, ensuring all records are up to date and reflect any changes in support needs. Demonstrates excellent teamwork skills and the ability to build effective, positive relationships with colleagues, young people and external professionals. Maintain clear and effective communication with colleagues, young people and their families ensuring transparency and build trust.

SEN Teaching Assistant

• Job Details:Engaged with students to identify challenges and provided effective solutions, fostering a supportive learning environment. Collaborated closely with teaching staff and recommended strategies for student progression and academic development. Conducted reading comprehension intervention sessions during morning registration, addressing individual learning needs. Offered constructive feedback and solutions for SEN pupils, liaised with the SENCO to ensure tailored support. Implemented social skills development initiatives to enhance student interaction and integration. Participated actively in meetings with parents, speech therapists, psychologists, and social workers to discuss student progress and development. Maintained accurate clerical records, prepared reports, and assisted with non-instructional duties to support school operations. Reinforced learning activities and provided follow-up support to students to reinforce educational outcomes.

Food and Beverages Assistant

• Job Details:Uphold high standards of service and quality within banquet facilities, ensuring guest satisfaction. Efficiently managed customer orders, serving requests promptly and maintaining a tidy service area. Demonstrated exceptional problem-solving skills and a friendly demeanour to enhance customer experience. Proactively sought opportunities to learn new skills and techniques, contributing to a positive team environment.