Catherine Tadros – It Support Engineer at Aromatic Flavours & Fragrances

Work Experience

Faculty of Engineering

Apr 2021 - May 2021 -1 month

Aromatic Flavours & Fragrances

Jun 2015 - Present -10 yrs, 1 month

Egypt , Alexandria

Job Details:- Troubleshooting and solving networking issues. - Network connectivity troubleshooting, ping, tracert, telnet. - Working on Fort iGATE Firewall. - Working on Kaspersky Antivirus Security Center - Working on Avaya IP office manager central - Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. - Respond to queries either in person, via emails or over the phone. - Follow up with users to ensure that issue has been resolved. - Performing remote troubleshooting through diagnostic techniques using Team Viewer and different remote software. - Install, modify, and repair computer hardware and software. - Record events and problems and their resolution in logs - Install computer peripherals for users.

Faculty of Engineering

Mar 2015 - Present -10 yrs, 4 months

Egypt , Alexandria

Pan Arab E-Navigation

Oct 2014 - May 2015 -7 months

Egypt , Alexandria

Job Details:- Responsible of the whole company system (Simulator). - Providing the technical support for the whole company network. - Managing company website.

Master's Degree in Communication and Electronics
Alexandria University (ALEXU), Faculty of Engineering
Jan 2015 - Jan 2019 - 4 yr
Bachelor's Degree in communication and electronic engineer
Alexandria University (ALEXU)
Jan 2008 - Jan 2013 - 5 yr
High School - Thanaweya Amma
girard
Jan 2008